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Housekeeper - job 1 of 2

Mint House, a tech-enabled residential hospitality company, is a better way for individuals and companies to live, stay and work away from home. Our design-forward spaces that offer the amenities and conveniences of a home with the service, consistency and reliability of a high-end hotel. Currently operating in major U.S. cities including New York, Miami, Nashville, Philadelphia, and Austin. Travelers can book a Mint House through the app, website, or on travel sites like Expedia, Booking.com or Airbnb. Founded in 2017, the company has raised approximately $85M from leading venture capital firms like Mohari Hospitality and Revolution Ventures with executives from trusted hospitality and real estate brands.

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THE ROLE

Housekeeping is the backbone to our success and we rely on our team to keep Mint House running smoothly. As a Housekeeper, you will be instrumental in creating a seamless experience for our guests and ensuring quality and cleanliness standards are upheld consistently. This role requires a flexible schedule and open to working weekends and holidays as directed by the Market Lead. Mint House properties are tech-forwarded and use of a mobile device is required to be successful in the role.

Availability on Friday, Saturday & Sunday required.

AT MINT HOUSE YOU WILL

Responsible for cleaning and servicing assigned apartments or areas according to Mint House standards and procedures, including: making beds, dusting, vacuuming, mopping, cleaning and sanitizing bathrooms, removal of trash/recycle removal, cleaning kitchens, refrigerators, microwaves and running dishes, glasses and flatware through dishwasher
Restock apartments with various bathroom, kitchen, and apartment items and branded Mint House collateral
Ensure all guest areas and apartments are cared for and inspected to verify appliances and amenities are clean and in working order for our guests
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
Notify Supervisor/Market Lead of any damages, deficits and disturbances on Mint House property
Protect equipment and make sure there are no inadequacies
Report, turn in, and log all lost and found items according to established procedures
Resolve reasonable complaints/requests with professionalism and patience
Travel to properties distributed throughout the market and perform cleaning tasks as assigned

WE ARE LOOKING FOR

Previous housekeeping experience in a similar environment or has knowledge of a wide variety of cleaning techniques and methods to embrace our cleanliness program
Flexible schedule to work multiple shifts and assist with staffing coverage in the instance of call-outs
Multitasker; well organized and have significant attention to detail.
Ability to to move, lift, carry, push, pull, and place objects weighing up 25 pounds without assistance and able to stand/walk for extended periods of time
Honest, reliable, able to work effectivity both independently and with a team
Open to working holidays and weekends; travel to locations distributed throughout the market
This role requires regular access to reliable transportation on a daily basis when working

Mint Houses' compensation philosophy is driven by our company value of fostering inclusivity. To best ensure pay equity, we typically bring in fresh mints near the middle of our listed compensation bands and lead with the best overall compensation package (i.e. all people hired at the same experience & level are brought in at the same salary, equity, and benefits). Our Talent team will work with you and can provide more details on our philosophy.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Mint House is an Equal Opportunity Employer and a workplace of belongingness. We're committed to diversity and maintaining a work environment that is free from harassment and discrimination. Applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.

New York City is where we call home. Our HQ office is located in Midtown Manhattan neighboring Time Square attractions. Regardless of where our employees are based, we work on east coast hours to collaborate, communicate, and not miss out on any fun emoji exchanges. We take time to celebrate our accomplishments–it's all too easy to forget this when we're moving fast. We slow down & reflect on our achievements and share those in Slack.

Mint House Glassdoor Company Review

3.8