HCV Case Manager

The Housing Authority of the City of Shreveport (HACS) provides quality affordable housing to low-income families and individuals through the effective and efficient administration of housing assistance programs. 

The manager is responsible for the development of specific strategies to ensure the program is fully utilized, and that it is providing clients and landlords with high levels of service, as evidenced through landlord participation and voucher issuance rate. The ideal candidate demonstrates initiative, resourcefulness, and efficient time management skills.

Job Duties include but are not limited to:

• promoting full utilization of vouchers

• facilitating landlord and tenant relations

• determining program eligibility of applicants

• conduct annual and interim certifications

• conducting briefings and lease up

• rent reasonableness studies

• portability management

• reporting to HUD on program activities

• quality control measures such as review of waiting lists, tenant files, and lease- up rates, to ensure compliance with all housing authority procedures and HUD regulations.

Required Skills

• Calculate tenant rent for admission, interim, annual and special re-examinations with accuracy and efficiency;

• Responsible for maintaining client physical & cloud based case files and records with accuracy and efficiency; review case files for program compliance to assure all documentation, information and signatures are current and consistent, complete, and accurate as required by the Housing Authority, HUD policies and regulations, and all other applicable Federal, State and local laws;

• Review landlord/tenant dwelling leases and supporting documentation for program compliance; prepare and execute Housing Assistance Payments (HAP) contracts between the Housing Authority and participating landlord/owner with accuracy and efficiency;

• Determine initial contract rent, and amount of allowable annual increases;

• Perform administrative/record-keeping functions including maintenance of participant files, completion of HUD/agency forms on rent reasonableness, and assist in design and implementation of inspection and inspection-related forms, procedures, and control systems;

Compensation/Benefits:

• Salary $39,396.00 (based on qualifications and experience)

• Health, dental, vision insurance

• 401(k) Plan, contributions – employees 6%, employer 8%

• Paid annual and sick leave Paid holidays

Education and Experience

1. Bachelor’s degree in management, business administration, public administration, or related field.

2. Five years experience in case management.

All your information will be kept confidential according to EEO guidelines.