Technical Content Developer (B2B SaaS)

As a Technical Content Developer at Programmers Force, your responsibilities will include creating structured training materials tailored for B2B SaaS sales teams. You'll be translating complex SaaS concepts and compliance regulations into engaging content that empowers our teams. Additionally, you will develop political playbooks, objection-handling guides, and collaborative materials while designing engaging e-learning modules and assessments.

To be a successful Technical Content Developer at Programmers Force, you should have between 3-5 years of experience in content development, instructional design, or sales enablement, specifically in a B2B SaaS or technology-driven organization. A solid understanding of enterprise sales processes and experience with LMS platforms and e-learning authoring tools is essential.

The Technical Content Developer plays a crucial role in sales enablement at Programmers Force by creating impactful content that simplifies technical product knowledge and compliance policies. This role ensures that sales teams are equipped with the necessary tools, such as training modules and case studies, to communicate effectively with clients and close deals successfully.

Technical Content Developers at Programmers Force utilize a variety of tools to create engaging content, including e-learning authoring software such as Articulate and Adobe Captivate, as well as LMS platforms like TalentLMS and Cornerstone. These tools enable developers to produce interactive modules and facilitate learner engagement effectively.

The work culture at Programmers Force is vibrant and innovative, centered around collaboration and professional growth. As a Technical Content Developer, you'll work alongside industry experts and thought leaders in a leadership-driven environment that encourages you to bring your ideas to life and contribute to the ever-evolving landscape of B2B SaaS.

In answering this question, be specific about your past projects in B2B SaaS contexts. Highlight any instructional design methods used to create effective training materials, including the tools and technologies you utilized, demonstrating your capability to deliver engaging content.

Discuss your strategies for breaking down technical jargon into relatable content. You may also share examples of past materials you’ve developed that successfully translated complex information into easy-to-understand formats.

Name the e-learning authoring tools you have experience with, such as Articulate or Adobe Captivate, and provide specific instances of how you’ve used them to create effective training content. This shows your practical experience and adaptability.

Explain how you would utilize analytics to track learner engagement and the completion rates of your training modules. Share examples of how you’ve used feedback to iterate on content and improve learning outcomes in previous roles.

Highlight your experience in creating competitive analysis materials that support sales teams in understanding the marketplace. Discuss your research approach and how to translate that knowledge into practical guides that your colleagues found useful.

Share a situation where collaboration strengthened the training resources. Emphasize your communication skills and adaptability in working effectively with sales, marketing, and compliance teams to align the content with business goals.

Familiarize yourself with key instructional design models, such as ADDIE or SAM. Discuss how you applied these methodologies in your past projects to create effective and structured training programs.

Discuss your strategies for staying updated with the latest trends, such as attending workshops, pursuing certifications, or following key influencers in the field. This will showcase your commitment to professional development.

Share details about a specific e-learning module you created, discussing the objectives, content structure, and positive outcomes. Use this opportunity to emphasize your creativity and technical skills.

In your answer, express genuine enthusiasm for the company's mission and vision. Demonstrate your understanding of their work in the B2B SaaS field and how your skills align perfectly with their needs.