Job details

HR Operations Specialist

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started!

What you'll do:

HR Operations

Assist with onboarding from post-offer acceptance through day 1 new hire orientation and beyond
While we hate to see any of our employees go, you'll support the offboarding process ensuring the termination process is completed and overseeing the retrieval of equipment
Partner with business unit, HRBP and workforce administration team to complete employee changes in our system of record
Answer day-to-day questions to help employees find continued success within the company through our ServiceNow ticketing system, examples include but are not limited to:

Payroll inquiries
Benefits inquiries
Leave of Absence inquiries
General inquiries

Creates exports and reports to process payroll, including data entry changes and ensuring the receipt of all applicable documentation and approvals
Interpret and explain human resources policies, procedures, laws, standards or regulations
Support the Leave of Absence processes, management, and administration
Maintains a high level of confidentiality with regards to all internal, external matters and other material as deemed necessary
Other duties and projects as assigned

Who you are:

Bachelor's degree in Business, Human Resources or a related field
2+ years of HR operations or related experience
Ability to interface and communicate effectively with all levels of management within the organization
Proven hands-on experience with a strong work ethic and exceptional attention to detail
Strong organizational, problem-solving and analytical skills with the ability to interpret data trends
Able to multi-task to manage priorities and workflow
Ability to function in a deadline driven, fast-paced and ever changing environment
Can-do positive attitude with strong customer service focus and timely follow-through
Excellent communication skills, verbal, written and active listening, to effectively communicate HR information to both HR and non-HR individuals
Experience with Workday and/or ServiceNow preferred
Team player willing to pitch in, as needed, for the greater good
Excellent interpersonal skills, an agile thinker, and fun to work with!
Ability to maintain a high level of confidentiality in dealing with employee and personal data

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Employees

$21.54—$26.92 USD

Why You'll Love Us:

We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. To promote the safety of our employees, their families and our community, where permitted by applicable law, we require all new hires to be fully vaccinated against COVID-19 prior to their first day of work.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Constant Contact Glassdoor Company Review

3.6