DevOps & Security Engineer II

At HSI, we are committed to delivering innovative solutions that enhance our customers' digital experiences. We are looking for a talented DevOps and Security Engineer II to join our team and help us achieve our goals.

Role Overview: As a DevOps and Security Engineer II, you will play a crucial role in deploying, managing, and maintaining systems that support HSI’s proprietary, customer-facing SaaS applications. You will develop deep product knowledge, including technical system capabilities, infrastructure details, and security processes. This role requires a blend of technical expertise, strategic thinking, and collaboration with various teams.

This position will operate out of Eastern Standard Time (EST).

Key Responsibilities:

• Infrastructure Health & Security: Ensure the stability and security of our infrastructure by administering resources in cloud-hosted environments, managing resource provisioning, and conducting security audits.
• Application Reliability: Work closely with DevOps and Product Development leadership to build and maintain a secure and reliable infrastructure, manage automated code deployment pipelines, and diagnose and resolve technical issues.
• Technical Support & Collaboration: Provide direct support to Product, Technical Support, and Development Teams, facilitate access control, handle service requests, and assist with customer integrations.
• Advanced System Design & Development: Expand on existing design patterns, modify templates, and extend program oversight to new products.
• Mentorship & Knowledge Sharing: Support junior team members, share best practices, and contribute to documentation and training materials.

Essential Functions:

• Debugging & Triage: Provide systems architecture guidance for development teams and debug technical issues.
• Security Management: Implement and maintain security tools, support ISO 27001 and SOC 2 compliance efforts, and respond to security incidents.
• DevOps & Automation: Manage source control systems, administer build and release pipelines, and improve Infrastructure-as-Code.

Level II Responsibilities

• Operate with greater independence, owning end-to-end initiatives and complex technical projects.
• Drive strategic improvements, from pipeline optimization to automation and scalability.
• Provide mentorship and knowledge-sharing to junior engineers and peers.
• Collaborate with leadership on infrastructure design, tooling decisions, and security enhancements.

The DevOps Team is accountable for five core domains: Infrastructure Health, Infrastructure Security, Application Security, Application Reliability, and DevOps Efficacy.

We’re seeking a DevOps professional with a strong technical foundation and a passion for automation, cloud infrastructure, and secure systems. The ideal candidate will bring the following:

• 3–5 years of hands-on experience in DevOps, Systems Administration, or Software Engineering
• Proven expertise in Amazon Web Services (AWS)—you’ve built, managed, and optimized cloud environments
• Strong command of Infrastructure-as-Code, especially with Terraform
• Proficient in Python (PowerShell or other scripting languages a plus) for automation and tooling
• Solid understanding of source control systems (e.g., Git) and modern software development workflows
• Experience with relational databases, preferably PostgreSQL or MySQL
• Knowledge of API integrations and service-oriented architecture
• Familiarity with system and information security best practices, including incident response and vulnerability remediation
• Working knowledge of SOC 2 and ISO 27001 compliance frameworks
• Comfortable working across both Windows and Linux environments
• Excellent collaboration skills in distributed, cross-functional teams
• Must be located in the Eastern Time Zone or willing to work EST hours

• Fully Remote Work: Work where you're most productive—we trust you.
• Unlimited PTO: Recharge when you need to—we support work-life balance.
• Career Growth: Unlimited access to our Learning & Development library, including our own HSI LMS content.
• Well-Being First: Full medical, dental, vision, and mental health coverage.
• Secure Your Future: Generous $1:$1 401(k) company match—your future is important to us.

This position has a base range of $95K-110K USD. Where an applicant will ultimately fall within the stated range depends on a variety of factors, including, for example, geographic location and level of experience.