Microsoft Dynamics CRM Technical Consultant

As a Microsoft Dynamics CRM Technical Consultant at HSO, you'll be responsible for performing gap analyses, validating business requirements, and participating in project design discussions. Your day-to-day tasks will involve documenting requirements, developing within the D365 CRM system, conducting unit testing, writing custom plug-ins, and configuring D365 to integrate with various tools such as SharePoint and OneDrive. You'll also play a critical role in supporting deployment processes and creating documentation.

To qualify for the Microsoft Dynamics CRM Technical Consultant position at HSO, you'll need a bachelor’s degree in Computer Science, MIS, or a related field. Additionally, 2+ years of experience with Dynamics 365/CRM and a strong technical background in C#, .NET, SQL, and JavaScript are essential. The ability to understand client needs, map solutions, and translate business requirements into technical deliverables is also crucial.

In your role as a Microsoft Dynamics CRM Technical Consultant at HSO, you’ll work using a range of technologies, including C#, .NET, SQL, JavaScript, and AngularJS. You'll also engage with tools like SSIS, SSRS, and Scribe for data integrations. Familiarity with SharePoint, Office 365, and SQL Reporting Services will be beneficial as you develop and implement solutions for our clients.

At HSO, you'll be part of a highly collaborative and enthusiastic team environment. The role of a Microsoft Dynamics CRM Technical Consultant requires you to work both independently and with a team. You'll collaborate closely with project teams and clients, which will allow you to leverage various perspectives to develop the best technical solutions. We celebrate teamwork and value everyone's input.

HSO offers competitive pay along with a performance-based bonus structure for Microsoft Dynamics CRM Technical Consultants. On top of that, you’ll enjoy unlimited paid time off, flexible benefits that include medical, dental, and vision coverage, a health reimbursement account, and a 401(k) plan with company matching. Our focus is on helping you thrive both professionally and personally.

In answering this question, highlight specific projects where you've utilized D365 CRM. Discuss your proficiency with customization and configurations, as well as the technologies you used like C# and JavaScript. Be sure to showcase how you've created solutions that directly addressed client needs.

During your response, emphasize the importance of active listening and effective communication. Describe your approach to validating business and technical requirements, perhaps mentioning any methodologies you use to ensure clarity and thoroughness.

Use a specific example to illustrate your problem-solving skills. Explain the process you used to identify the issue, the steps you took to analyze it, and how you arrived at a successful solution that added value for the client.

Discuss your approach to unit testing and quality assurance within Dynamics CRM. Mention the testing frameworks you are familiar with and how your testing strategies help ensure that the delivered solutions meet the required standards.

Express your commitment to continuous learning. You might mention resources like Microsoft's documentation, online courses, webinars, or community forums that help you stay updated. Share any recent knowledge or skills you've acquired.

Stress the importance of documenting requirements, processes, and testing outcomes. Explain how thorough documentation aids both current projects and future references, ensuring continuity and understanding among team members.

Describe an integration project you've worked on, detailing the systems involved, your role, and the outcome. Mention the tools and technologies you used for the integration, showcasing your technical expertise.

Discuss strategies you use for task management, such as setting clear priorities based on project deadlines, resource availability, and the impact of tasks on project outcomes. Consider mentioning tools you use to track tasks.

Share examples of how you've developed wireframes and workflows focused on user experience. Talk about how understanding UX has enabled you to create more effective and user-friendly CRM solutions.

Highlight your collaborative skills, emphasizing open communication and teamwork. Share a specific example that showcases how you've effectively worked with diverse team members to achieve project goals.