Renewal Specialist

About Specialty Program Group:Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.About Monarch:Monarch E&S, a division of SPG Insurance Solutions (Monarch) is a rapidly growing, and successful property and casualty insurance wholesaler and managing general agency based in Burbank, CA with branches in MA & FL. We sell exclusively to retail agencies across the country with a focus on small to mid-market E&S commercial and specialty personal lines risks.About the Position:An ideal candidate for the... renewal specialist position will have experience in the customer service field, and a strong understanding of insurance terminology. Renewal specialists will be responsible for reviewing and remarketing existing business accounts. In addition to processing renewals, a successful candidate will also handle multiple levels of interactions with our partners. Experience with renewals in the insurance industry is encouraged, but not a requirement. This position will be responsible for the coordination and management of all renewal tasks both internally and externally. Working in tandem with Underwriting, this individual will serve as a point of contact for clients requesting quotes and or renewal coordination support.Key Responsibilities:Communicate effectively with Pen and Brokerage Carriers to obtain the broadest coverage at the best price, providing the most sellable renewal quotesUnderstanding Pen Underwriting Guidelines to Properly quote renewals within authorityRating and Preparation of renewal quotes with Pen/Binding CarriersHandle incoming calls and emails from retail agents and carriers ensuring the highest level of customer service standards are met, bringing communication to a satisfactory resolutionRelease renewal quotes in accordance with established departmental procedures with accuracy, efficiency, and meeting compliance and service level standardsProactively stay abreast of system changes and company guidelinesFollow up with customers and companies within service level standardsParticipate in special underwriting projects as neededOther Duties as assignedQualifications:Proficiency in various Carrier Rating Portals, Microsoft Outlook, Word, and ExcelHigh School graduate required; College courses preferredPrevious work experience in the fields of insurance, customer service, banking or similar, with a successful track recordExcellent written and verbal communication skillsAbility to work well under pressure to meet tight deadlines in a fast-paced environmentProactive, independent work ethic with strong problem solving and analytical skillsWillingness to be flexible, learn on the job, and maintain a can-do attitudeAbility to work in dynamic environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutionsHighly organized and able to structure day based on deadlines and pending itemsSelf-motivated and goal orientedStrong organization skills, with a high level of detail orientationDisclosure required under applicable state or municipality regulations: The expected salary range for this position is $70,000-$80,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.#SPGDepartment Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.EEOAA PolicyE-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Hi, we’re HUB.In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.About HUB InternationalHeadquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.#J-18808-LjbffrShow full descriptionCollapse