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Head of Internal Communications & Employee Engagement

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest growing beauty brands. As a company, we are fueled by purpose which allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness! 

Summary: As a rapidly growing beauty and social media company, we are looking for a dynamic, creative, and strategic Head of Internal Communications & Employee Engagement,to drive internal engagement and strengthen our company culture. In this pivotal role, you will lead and develop the internal communications strategy, ensuring clear, impactful messaging across our Teams. The role will be responsible for fostering a strong, inclusive and connected workplace while aligning communication efforts with the Company’s goals. 

Essential Duties and Responsibilities:

  • Develop, own, and implement a global internal communications strategy to ensure alignment with company objectives and brand identity. 
  • Develop and execute strategic communication plans that maximize employee engagement, reinforce company culture, and enhance the overall employee experience worldwide. 
  • Create and implement effective frameworks for internal communications across all global locations to ensure consistency and clarity. 
  • Manage and oversee all internal communication platforms and collaborate closely with Tech teams to drive continuous improvement and optimize user experience. 
  • Partner with leadership to advise and support the development of internal communication strategies that resonate across different regions and teams. 
  • Provide guidance and tools to leaders, ensuring messages are delivered in the right time and in the appropriate tone of voice (TOV). 
  • Oversee and organize the global internal communication content library to ensure it is accessible and up-to-date for all teams. 
  • Manage the internal content calendar, ensuring content is timely, relevant, and engaging, while minimizing communication fatigue across teams. 
  • Partner with offices globally to support and manage local content creators in various office locations, ensuring consistency and alignment with overall communication strategy. 
  • Oversee all knowledge sharing platforms and tools, including third-party providers, intranet, and internal social media, to foster seamless collaboration. 
  • Manage the annual internal communications budget, ensuring efficient allocation of resources for maximum impact. 
  • Regularly review and update internal communication practices, policies, and procedures to ensure alignment with company values and objectives. 
  • Collaborate with the Social and People & Culture teams to create and implement internal social activities and initiatives that strengthen company culture. 
  • Actively contribute to the growth and success of the company by proposing new initiatives and ideas that enhance internal communications and employee engagement. 
  • Develop innovative, engaging content, including written communications and videography, to enhance internal engagement. 
  • Manage employee-focused external content on LinkedIn, including the content calendar, and the employee social media platforms to support employer branding initiatives. 
  • Oversee and manage large-scale employee initiatives, including recognition programs and team building events. 
  • Lead storytelling efforts to celebrate team success, key milestones, and employee contributions. 
  • Act as the company’s senior culture ambassador with a core focus on enhancing employee experience. 

Requirements:

  • Bachelor's degree in Communications, Public Relations, Marketing, Business Administration, or a related field. Master’s degree or additional certifications in Internal Communications or Organizational Development is a plus. 
  • 8+ years of experience in internal communications, corporate communications, or related roles. 
  • Experience in creating, managing, and optimizing internal communication strategies to support company growth, employee engagement, and leadership goals Experience in strategic planning and execution, with the ability to develop and implement communication strategies that align with business objectives. 
  • Experience within fast-paced, scaling environments is essential, ideally in the beauty, fashion, or social media sectors. 
  • Strong understanding of employee engagement principles, with a proven track record of designing and implementing large-scale engagement and communication strategies and campaigns. 
  • Proficiency in content creation including writing, editing, video production, and design (experience with content management systems, video editing software like Adobe Premiere or Final Cut Pro, and design tools like Canva or Photoshop), is desirable. 
  • Experience managing knowledge sharing platforms (e.g., intranet systems, internal social media) and tools used to foster collaboration and transparency. 
  • Project management skills with the ability to manage multiple priorities, meet deadlines, and execute complex communication initiatives. 
  • Analytical mindset with experience tracking communication effectiveness through metrics (e.g., surveys, engagement rates, feedback) and using data to improve strategies. 

Our Benefits & Perks:

  • Monthly “Self-Love Days” – at company discretion
  • Premium Medical/Dental/Vision coverage for employee plus dependents
  • Monthly coaching sessions with our in-house Success Coach
  • Employee discounts on all Huda Beauty products
  • Quarterly product gifting

Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

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What You Should Know About Head of Internal Communications & Employee Engagement, Huda Beauty

At Huda Beauty, we’re on a mission to transform the beauty industry with our innovative approach and commitment to inclusivity. As the Head of Internal Communications & Employee Engagement, you'll play a pivotal role in shaping our company culture and enhancing employee experience. Picture yourself leading a dynamic team in crafting a global internal communications strategy that resonates with all employees while amplifying our brand identity. In this role, you will develop strategic communication plans that not only drive employee engagement but also reinforce our vibrant company culture across all global locations. Your creativity will shine as you create engaging content, manage internal communication platforms, and partner with leadership to deliver messages that inspire and motivate. Furthermore, you'll oversee a budget that maximizes the impact of all internal initiatives. Your strategic mindset will guide you in utilizing data and analytics to continuously improve our internal communications and keep our teams informed and connected. At Huda Beauty, you'll find a nurturing environment where your innovative ideas are welcomed, making this an exciting opportunity to contribute to our success while growing your career in a leading beauty brand. Let’s work together to make Huda Beauty a fantastic place to engage, collaborate, and celebrate our successes as a team!

Frequently Asked Questions (FAQs) for Head of Internal Communications & Employee Engagement Role at Huda Beauty
What are the responsibilities of the Head of Internal Communications & Employee Engagement at Huda Beauty?

The Head of Internal Communications & Employee Engagement at Huda Beauty is responsible for developing and executing a global internal communications strategy, fostering a strong workplace culture, and enhancing employee experience. This role includes managing internal communication platforms, producing engaging content, advising leaders on effective communication, and overseeing large-scale employee initiatives.

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What qualifications are needed for the Head of Internal Communications & Employee Engagement position at Huda Beauty?

Candidates for the Head of Internal Communications & Employee Engagement role at Huda Beauty should have a Bachelor’s degree in Communications or a related field, along with 8+ years of experience in similar roles. Proficiency in content creation and project management skills are essential, and a Master's degree or relevant certifications are considered a plus.

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How does Huda Beauty support employee engagement through its Head of Internal Communications?

Huda Beauty encourages strong employee engagement by implementing strategic communication plans and fostering a culture of inclusivity. The Head of Internal Communications & Employee Engagement will develop initiatives that celebrate team successes, provide communication tools to leaders, and launch recognition programs that resonate globally.

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What is the role of content creation in the position of Head of Internal Communications & Employee Engagement at Huda Beauty?

Content creation is pivotal for the Head of Internal Communications & Employee Engagement at Huda Beauty. This role involves developing engaging written communications and video content to enhance internal engagement and storytelling about employee contributions and company milestones.

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How does the Head of Internal Communications & Employee Engagement at Huda Beauty contribute to the company’s culture?

The Head of Internal Communications & Employee Engagement at Huda Beauty contributes significantly to company culture by implementing innovative communication strategies, facilitating collaboration through knowledge sharing, and organizing social activities that strengthen relationships among employees.

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Common Interview Questions for Head of Internal Communications & Employee Engagement
Can you describe your experience in developing internal communication strategies?

In answering this, focus on specific strategies you've developed in past roles, detailing how they aligned with company goals and uniquely engaged employees. Use metrics to demonstrate effectiveness.

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How do you ensure consistency in messaging across global teams?

Discuss your methods for creating structured communication frameworks and regular alignment meetings with regional leaders to adapt and reinforce the main messages while respecting local nuances.

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What tools have you used to manage internal communications, and how did they improve effectiveness?

Be prepared to name specific platforms or tools you've utilized, outlining their features, and emphasizing how they helped streamline communication processes and enhance team engagement.

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How do you measure the success of internal communications initiatives?

Talk about the analytics tools or feedback mechanisms you've employed, such as surveys or engagement metrics, to assess the impact of your initiatives and refine strategies based on the data collected.

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Can you give an example of a successful employee engagement initiative you've implemented?

When providing examples, highlight the initiative's objectives, your role in executing it, and the positive feedback or engagement metrics that resulted from its implementation.

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How would you approach fostering inclusivity within the communication strategy?

Discuss strategies for integrating diverse perspectives into your communication plans, such as soliciting feedback from a variety of teams and ensuring representation in content creation.

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How would you handle communication during times of change or uncertainity?

Share your philosophy on transparency, the importance of timely updates, and how you would craft messages to maintain trust while providing clarity to employees.

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What innovative methods have you used to engage employees through digital content?

Talk about creative approaches you’ve taken, such as interactive newsletters, engaging video updates, or gamified content that stimulated dialogue and participation among employees.

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How do you stay current with trends in internal communications and employee engagement?

Mention various resources you follow, including industry publications, conferences, or networking with peers, to continuously improve your knowledge and adapt it to company practices.

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Why do you feel the Head of Internal Communications & Employee Engagement is crucial for Huda Beauty?

Express the integral role this position plays in nurturing Huda Beauty's unique culture, driving brand alignment, and ensuring employees feel valued and connected during rapid growth.

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Full-time, remote
DATE POSTED
March 27, 2025

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