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DevOps Engineer

HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bots, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms. 


Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive total rewards package, inclusive of competitive compensation, benefits, stipends - as well as our  day-to-day culture - to ensure every human is empowered to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many).


 Even if you’re not a conventional “hacker” we can assure you that you are a hacker in your own right. We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN. You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger, as well as recently acquired clean.io to enhance the Human Defense Platform. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission.


The infrastructure engineering team at HUMAN is responsible for the development of infrastructure platforms - from DevOps and open-source solutions like Kubernetes and database systems to critical backend components that handle the company’s traffic at huge scales with endless challenges. We design and implement a combination of those to provide engineering teams with the best platform for them to deliver upon.


We’re looking for an experienced DevOps engineer with a burning passion for software and infrastructure to help lead the team and define its vision and culture. An ideal candidate is someone passionate, tech-savvy, and independent, who can identify and suggest potential points for improvement, who works well within a team, and who has plenty of experience with complex, high-performance backend systems.


What you'll do:
  • Independently identify points for improvement within our infrastructure, from DevOps to backend components, design and implement solutions to improve performance and developer experience.
  • Monitor critical production systems, help identifying root causes and issues.
  • Mentor and educate the engineering teams on our systems and culture.
  • Have a key impact on the performance of our entire system, reaching millions of users every second.


Who you are:
  • 4+ years managing complex cloud infrastructures.
  • Strong demonstrable understanding of TCP/IP, troubleshooting and performance tuning
  • Hands-on experience operating container orchestration systems (Kubernetes, Mesos, Nomad etc) is highly advantageous
  • A burning passion for infrastructure and DevOps, and for software in general.
  • Coding skills in Go, Python, or similar languages, with at least 3 years of active development experience.
  • Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment


HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!


With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, we have teams in Tel Aviv, Israel; London, UK; Victoria, Canada; San Mateo, CA; Miami, FL; and Virginia.


We trust our Humans in choosing where they work and how they work. The total rewards package we provide reflects our commitment to our Humans’ personal career development, which includes annual stipends for wellbeing and learning & development, and a one time home office setup stipend. We also offer weekly lunches, dedicated time off, no-meeting Fridays (for our U.S. and Intl. based HUMANs), HUMAN days, and so much more.


We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.


If you are an individual with a disability or special need that requires accommodation, please contact us directly.

Average salary estimate

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What You Should Know About DevOps Engineer, HUMAN

Join HUMAN as a DevOps Engineer in London and become part of a mission that safeguards companies and their customers from digital threats. At HUMAN, we’ve built the Human Defense Platform, and we’re proud to verify over 20 trillion interactions weekly for some of the biggest names online. As we continue to grow—thanks to our recent mergers with PerimeterX and clean.io—you'll be on the front lines, helping us disrupt the economics of cybercrime. In this exciting role, you’ll independently identify opportunities to improve our infrastructure, work with a collaborative team of like-minded tech enthusiasts, and have a tangible impact on performance that impacts millions every second. If you love troubleshooting, performance tuning, and have hands-on experience with container orchestration systems like Kubernetes, this is the perfect opportunity for you. We’re looking for someone passionate about both DevOps and software, who enjoys mentoring others and can identify solutions to complex problems. We want to get to know you—not just your work achievements, but also the fun side of you, whether that’s your favorite robot or the next marathon you’re training for. Your expertise will help us create the best environment for engineers to thrive as we work together to ensure a safer internet for everyone. Come be a part of something meaningful at HUMAN, where we believe that putting people first leads to the best work possible.

Frequently Asked Questions (FAQs) for DevOps Engineer Role at HUMAN
What does a DevOps Engineer do at HUMAN?

A DevOps Engineer at HUMAN plays a pivotal role in enhancing our infrastructure and delivering effective solutions for our engineering teams. This role involves monitoring production systems, identifying points for improvement, and implementing changes that enhance both performance and developer experience.

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What is the work culture like for a DevOps Engineer at HUMAN?

The work culture at HUMAN for a DevOps Engineer is collaborative and inclusive. We believe in putting people first, so you will find a supportive environment that encourages mentorship, innovation, and open communication, coupled with unique perks like no-meeting Fridays and focused well-being initiatives.

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What qualifications are required for a DevOps Engineer position at HUMAN?

A successful candidate for the DevOps Engineer role at HUMAN typically has 4+ years managing cloud infrastructures, strong coding skills in languages like Go or Python, and a solid understanding of networking protocols such as TCP/IP. The ability to work effectively in a team setting is also crucial.

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How does HUMAN support career development for DevOps Engineers?

At HUMAN, we take career development seriously, offering learning and development stipends, dedicated time off, and opportunities for mentorship within our engineering teams to ensure you can grow in your role as a DevOps Engineer.

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What unique challenges do DevOps Engineers face at HUMAN?

DevOps Engineers at HUMAN encounter complex challenges daily, such as optimizing systems that handle massive volumes of traffic and ensuring the security and reliability of our infrastructure. The fast-paced environment pushes you to innovate continuously and solve unique technical problems.

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What tools and technologies do DevOps Engineers work with at HUMAN?

DevOps Engineers at HUMAN utilize a variety of cutting-edge tools and technologies, including container orchestration systems like Kubernetes, as well as open-source solutions for infrastructure development, ensuring high-performance backend systems cater to our needs.

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Is there an opportunity for remote work as a DevOps Engineer at HUMAN?

Yes, HUMAN embraces flexibility in choosing where and how our Engineers work. Whether you prefer a traditional office environment or a remote setup, we support your needs to ensure a productive working experience without compromising on collaboration.

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Common Interview Questions for DevOps Engineer
Can you explain your experience with cloud infrastructure?

When answering this question, focus on specific cloud platforms you've worked with (like AWS, Google Cloud, or Azure), the scale of the infrastructures you've managed, and any challenges you've overcome. Highlight any projects that demonstrate your ability to optimize costs and performance.

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What strategies do you employ for performance tuning?

Discuss the methodologies you use for performance tuning such as identifying bottlenecks, profiling applications, and using monitoring tools. Support your answer with examples of past project challenges and how your tuning measures led to improved performance.

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How do you handle system outages?

Describe your systematic approach to dealing with outages. Talk about initial response protocols, identifying root causes, communication with your team, and implementing postmortem analyses to prevent future incidents.

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What is your experience with container orchestration, particularly Kubernetes?

Share your hands-on experiences with Kubernetes, emphasizing how you’ve deployed, managed, and scaled applications within Kubernetes ecosystems. Discuss any relevant projects and the outcomes you achieved.

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Can you give an example of how you've improved DevOps processes in previous roles?

Provide a real-life example that illustrates your impact on DevOps processes, such as automating repetitive tasks, introducing CI/CD pipelines, or any tools you implemented. Highlight how these improvements resulted in better efficiency and productivity.

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How do you stay updated with the latest DevOps trends and technologies?

Explain your ongoing learning strategies, including attending workshops, following industry leaders on social media, or participating in forums and webinars. Highlight your commitment to personal growth as a DevOps Engineer by sharing any recent technologies or trends you’ve explored.

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What are the key metrics you monitor in production systems?

Discuss crucial performance metrics such as uptime, latency, error rates, and application response times. Detail how you leverage these metrics to ensure optimal performance and to guide incoming proactive measures to enhance system resilience.

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How do you prioritize tasks in a multi-project situation?

Emphasize your time management skills and how you use tools or methodologies, like Agile or Kanban, to track tasks. Discuss the importance of collaboration with your team and stakeholders for handling competing priorities effectively.

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Describe a time you mentored a team member. What was the outcome?

Provide a narrative of a specific instance that focuses on how you supported a team member’s growth. Discuss the techniques you used, such as code reviews or pair programming, and how this experience benefited both the individual and the team.

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What is your approach to security in the DevOps lifecycle?

Talk about integrating security best practices into the DevOps lifecycle, often termed DevSecOps. Mention areas such as secure coding practices, regular vulnerability assessments, and automation of security testing as essential components of your approach.

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DATE POSTED
November 27, 2024

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