Job details

Manager, Account Management

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. They are looking for a Senior Manager of Strategic and Account Management to lead teams and ensure excellent service delivery.

Skills

Strong 401(k) retirement product life-cycle knowledge
Ability to manage account managers in a fast-paced environment
Detail-oriented, organized, and ability to multi-task
Strong communication and interpersonal skills
Empathy and composure in high-stress situations

Responsibilities

Communicate the strategy for service delivery for high-visibility and high-touch customer relationships.
Develop effective relationships across all departments.
Manage, measure, and track individual contributors' caseloads and performance.
Proactively identify opportunities to optimize services, processes, and tools.
Recognize and resolve systemic issues.

Benefits

401(k) plan with employer match
Health, dental, and vision insurance
Generous PTO and parental leave
Financial wellness benefits
Mental health support, fertility healthcare, and student loan resources
Work-from-home and lifestyle stipends
Employee Resource Groups and company events

To read the complete job description, please click on the ‘Apply’ button

Human Interest Glassdoor Company Review

3.8

Human Interest DE&I Review

4.0

CEO of Human Interest

Jeff Schneble

Approve of CEO

By Human Interest

We believe that everyone deserves access to a secure financial future. Human Interest offers the easiest and most affordable 401(k) retirement plan for the modern workforce. We empower all businesses, no matter their size, to safeguard the finan...

43 jobs

MATCH

Calculating your matching score...

BADGES