HUMAN RESOURCES SPECIALIST - job 2 of 2
Duties
The incumbent serves as the first point of contact for all organizational segments on issues related to training and development and is responsible for a comprehensive, organizational development program, for planning and conducting surveys of training needs, competency, achievement, and skills gaps, and for evaluating and recommending modifications to the overall training program. The incumbent also drafts, recommends, and promotes the development of policies and guidance on agency-wide training and development programs and services. Has full technical responsibility for independently carrying out studies and projects involving employee training and development including program evaluation and assessment of new technology. Provides management advisory services activities at high levels within the agency and principal Bureaus regarding this area of expertise. Analyzes related human resources management issues and problems and develops recommendations and alternative solutions. Serves as agency representative in inter-agency and intra-agency negotiations, discussions, working groups, and both formal and informal advisory forums to assist with presenting, defending and negotiating FTC positions as a recognized representative of senior administrative management. Examples of specific assignment activities include:
- Provides a full range of training and career development functions including needs assessment, identification of training sources inside and outside the agency, program design for a wide variety of employees (e.g., executive, management, supervisory, professional, administrative, (etc.), and individually tailored development programs (IDP's);
- Performs short and long term skills assessments against projected needs of FTC programs, and recommends approaches to minimize anticipated skill gaps;
- Actively markets training and development activities as integral and vital human resources elements needed to effectively meet agency operational and strategic program objectives;
- Works creatively with internal and external human resources, information technology, and private sector contacts to assess and implement new training and development approaches such as tong-distance computer/web-based courses;
- Works with individuals and planning groups to tailor FTC programs, perform needs assessments, satisfaction surveys, and after-action evaluations, and recommends action for the Chief Learning Officer's consideration;
- Negotiates contracts with outside vendors and prepares procurement justifications;
- Reviews and approves employee training requests, ensuring that all-regulatory and technical requirements are met;
- Serves as a liaison to the Commission's Training Council, which comprises representatives from a cross-section of agency staff and organizations. The incumbent plans meetings and assists the Chief Learning Officer in overseeing the work of the Council in advancing training initiatives at the Commission;
- Develops and maintains a working liaison with training and development in other federal agencies and private sector organizations.
- Assists in the development and ensures the quality control of the agency's annual training budget. Works with staff from Budget and Finance, EEO, and other agency personnel maintain an accurate accounting of the agency's training budget;
- Promotes the benefits of training and development programs to employees, supervisors, managers and senior officials, using a variety of creative and innovative marketing approaches;
- Assists in the development and preparation of an annual report on the agency's training, development and appraisal program;
- Assists the Learning Management System (LMS) Super Administrator in ensuring the LMS is providing peak performance. Conducts outreach efforts to ensure Commission personnel are aware of the system's features and functionality. Assists in the design and development of FTC-specific courses for placement into the LMS.
- Designs and develops eLearning content for a variety of audiences and delivery modes (computer-based training, online, webinar, etc.) with clear strategies and tactics to achieve desired learning outcomes.
- Leads or participates in special projects as assigned.
Requirements
Conditions of Employment
- U.S. citizenship requirement must be met by the closing date of this vacancy.
- Position is subject to a background investigation.
- Males born after December 31, 1959 must register with Selective Service.
- You may serve a one-year probationary period under this appointment.
- R?sum? and supporting documents (See How To Apply).
Qualifications
You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks:
- Experience providing high level technical, advisory and consultative services regarding federal laws, policies and procedures related to the development, administration and evaluation of training and development programs.
- Experience analyzing various agency or government-wide programs to effectively research, analyze, and present various ideas and options to a wide range of audiences, and tactfully, persuasively sell changes and solutions.
- Experience analyzing proposed regulatory/policy changes, and new technological approaches to prepare written recommendations to present to senior management with alternative positions or modified agency strategic human resources management policies and objectives with emphasis in assigned specialty area.
- Experience applying the United States Code, Code of Federal Regulations and standard operating procedures to provide a general outline of the concepts, methods and approaches of human resources management to be followed.
- Experience using judgment and initiative to modify, adapt, and refine to resolve specific complex issues or problems.
You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks:
- Experience identifying and recommending solutions to difficult issues related to improving operational and strategic aspects of this program through the identification of effective training plans, annual training initiatives, and effective approaches to short and long-range planning and evaluation efforts.
- Experience using in-depth analysis to determine the means of resolution, and the application of a variety of non-related principles amid guidelines to a broad range of problems or human resources management issues.
- Knowledge of and experience applying legal and regulatory practices, principles and techniques in human resource development and related human resources management functions.
Education
No education substitute at this level.
Additional information
If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: VETERANS GUIDE
Males born after 12-31-59 must be registered or exempt from Selective Service (see SELECTIVE SERVICE).
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 87 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: CAREER TRANSITION.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your résumé and supporting documentation will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
All qualified candidates will be assigned to a quality category.
Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies.
Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies.
Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies.
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete application package which includes:
1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.
2. Other supporting documents:
- Cover Letter, optional
- College transcript(s), if qualifying based on education
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
- Most recent Performance Appraisal, if applicable
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
- Noncompetitive appointment authority documentation, if applicable
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
Dominique Hardy
Phone
202-326-3797
Email
dhardy@ftc.gov
Address
Federal Trade Commission
600 Pennsylvania Ave, NW
Suite H-723
Washington, DC 20580
USNext steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.
2. Other supporting documents:
- Cover Letter, optional
- College transcript(s), if qualifying based on education
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
- Most recent Performance Appraisal, if applicable
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
- Noncompetitive appointment authority documentation, if applicable
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All U.S. Citizens
By
FTC
The Federal Trade Commission (FTC) hopes that under its watch, the buyer won't have to beware. The agency has served as the government's defender of fair commerce since 1914, when the FTC Act was passed to prevent unfair competition in business. T...
3 jobs
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