Customer Service Accounts Receivable/Accounts Payable Processor - job 2 of 2

Become a part of our caring community and help us put health firstThe Accounts Receivable/Accounts Payable Processor prepares, records, verifies, analyzes and reports accounts payable/receivable transactions.Job Functions:• Provides exceptional Customer service to patients, insurance, and clients.• Collects patient payments, other duties as assigned.• Ability to interpret insurance payments and correspondence.• Responds to internal and patient inquiries.• Ability to process billing records within set timeframe.• Meets departmental quality and production standards.• Works in a team setting environment.• Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.• Meets and exceeds performance expectations and completes work within the required time frames.• Works within defined parameters to identify work expectations and quality standards but has some latitude over prioritization/timing.• Follows standard policies/practices. Works in a team setting environment.Required Qualifications• 2-year experience in customer service working in the medical field• Fluent in Spanish• Experience in MS Office tools such as Outlook, PowerPoint, Excel and Access• Organization skillsPreferred Qualifications• Experience with ECW (e-Clinical Works)Scheduled Weekly Hours: 408:00 am - 5:00 pm CST• * PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **Use your skills to make an impactAlertHumana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.Interview Format – HireVueAs part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.Work-At-Home RequirementsTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.• Satellite, cellular and microwave connection can be used only if approved by leadership.• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. ​BenefitsHumana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible package to give our employees a sense of financial security – both today and in the future, including:• Health benefits effective day 1• Paid time off, holidays, volunteer time and jury duty pay• Recognition pay• 401(k) retirement savings plan with employer match• Tuition assistance• Scholarships for eligible dependents• Parental and caregiver leave• Employee charity matching program• Network Resource Groups (NRGs)• Career development opportunitiesScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$37,200 - $51,200 per yearDescription of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usAbout Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.