Senior Resource Manager

Position Description:

The Resource Manager will oversee the planning and management of resources as it

relates to projects across the organization. The Resource Manager will work closely

with discipline leaders to identify staffing needs for new IA projects and create team

structure scenarios based on: required skills needed for work, staff availability,

individual growth goals, project timing and other business needs. He/She will also

monitor the utilization of the organization at the individual, project and discipline levels

and will share utilization updates with the executive team including trends and risks.

Ultimately, the Resource Manager will maintain a line of sight across all projects and

teams and play the role of an active influencer and adviser as it relates to staff planning

for the business.

Responsibilities:

• Provide resourcing scenarios for new projects and work with discipline directors to structure project teams in a way that maximizes the use of talent and provides an ideal employment experience for employees.

• Work with project leads to support them in anticipating future resource needs and potential challenges, taking initiative to address them before they impact project timelines.

• Solve resourcing gaps or conflicts on active projects as needs shift or new scenarios arise.

• Work with discipline directors and potential hiring managers to anticipate full-time and freelance resourcing needs.

• Leverage Resource Management by Smartsheets to manage, organize and implement an effective resource allocation working model for all departments, teams and individuals within the company.

• Collaborate with project leadership and clients to ensure the seamless onboarding and offboarding of resources to client systems, following all required procedures and ensuring compliance with client protocols

• Plan and facilitate resourcing sessions such as biweekly discipline resourcing meetings, project formations meetings, and project retrospectives

• Partner with new business and business development leads to input project information, statements of work and additional project context into Resource Management by Smartsheets to forecast resourcing needs.

• Generate resource data/analytics to understand and monitor utilization, P & L per project, individual performance, team health and recruitment needs.

• Define and implement a clear communication strategy as it relates to resourcing across the organization.

• Communicate with vendors to resolve billing issues and collaborate with customers to address accounts receivable concerns.

• Perform data entry to support the routine operations of the accounting department.

• Review Statements of Work (SOWs), purchase orders, and procurement software to ensure accurate allocation and translation of funds from SOWs into corresponding financial and procurement systems

Required Qualifications:

• Bachelors Degree required

• 3+ years of professional experience working within a project management and/or resource planning role within an agency, design firm, and/or management consultancy.

• Expert level project management, relationship management and creative problem solving skills

• Keen ability to work under pressure and maintain poise and professionalism.

• Ability to foster a positive and enthusiastic attitude towards resource planning and approach all interactions with employees in this manner.

• Exceptional work ethic and team ideology.

• Excellence in verbal and written communication, presentation skills and relationship management.

• Ability to manage competing priorities and negotiate resource needs with tact and professionalism

• Detail-oriented, with the ability to maintain clear and structured systems for tracking resources, onboarding/offboarding processes, and capacity planning.

Bonus Qualifications:

• Basic knowledge of accounting principles.

• Expert knowledge working with spreadsheets.

IA Collaborative Work Model:

IA Collaborative leverages a hybrid work model with Chicagoland-area team members

working from our downtown headquarters three days per week (Tuesday, Wednesday,

Thursday) with additional, occasional required on-site days as needed.

Why IA Collaborative:

At IA, you’ll practice your craft in a whole new context. You’ll be a part of designing the

future of human experience as you transform your client’s business, empower

communities and create a positive and lasting impact on the world.

Our internationally recognized workspace provides the inspiration and flexibility to

collaborate with teams or to focus as an individual.

IA’s comprehensive benefits package includes medical, dental, vision; Retirement

Savings Benefits; scholarship funds to promote individual learning, growth and

inspiration; discretionary bonus and profit-sharing programs; a suite of family benefits

including paid time off for the birth of a child, caregiver leave, wellness check-in days,

flexible spending accounts for dependent care, health expenses and childcare, and 529

college savings planning and contributions; and employer-paid life insurance and

disability.

About IA Collaborative:

IA Collaborative is a global design and innovation consultancy. We help leading

organizations and category disruptors find new growth, create new offerings, and

empower a culture of innovation. We fully integrate human-centered design and

business strategy into the ongoing operations of our clients, to launch new corporate

ventures and drive continuous innovation. From Insight to Action, we define new

business models and create new products, technology platforms, experiences, brands,

services and environments.

IA is on the national and global stage speaking about the business value of design.

Featured by Fast Company as one of the country’s preeminent design thinkers and

nominated by the Cooper Hewitt Smithsonian Design Museum as a “Design Visionary,”

IA’s leadership and work have been profiled by prominent business publications and

has received multiple design accolades, including Best Design North America and Best

UX Design in Fast Company’s Innovation by Design Awards; the SXSW Business

Design Award; and multiple honors in the Red Dot International, International Design

Excellence Awards (IDSA), the GOOD DESIGN Awards, and the iF World Design

Awards. IA Collaborative works with the world’s most successful brands, including

FedEx, Allstate, Airbnb, Fidelity, Apple, Johnson & Johnson, Nike, Lilly, and Audi.

At IA Collaborative, we are proud to be an equal opportunity workplace. We believe that

welcoming a diverse variety of backgrounds, perspectives, and skills to our organization

contributes to a thriving culture, a vibrant community, and breakthrough work. We are

committed to equal employment opportunity regardless of race, color, religion, sex,

national origin, sexual orientation, age, citizenship, marital status, disability status,

genetics, protected veteran status, gender identity or expression, or any other

characteristics protected by federal, state, or local law.

For more information about IA Collaborative visit iacollaborative.com, LinkedIn,

Instagram, and Glassdoor.

EEO