zHW Brand Sales Specialist - Kyndryl

As a zHW Brand Sales Specialist at Kyndryl, your primary responsibilities include managing client relationships, defining IBM's value proposition, engaging with key decision-makers, and overseeing the sales process. You will be responsible for crafting client strategies for mainframe solutions and developing comprehensive zStack solutions while driving client education through proof of concepts.

Typically, a zHW Brand Sales Specialist at Kyndryl would benefit from a background in IT sales, cloud solutions, or technology consulting. Strong communication skills, along with a knack for relationship-building and a proven ability to collaborate across teams, are essential. Experience in managing sales processes and a passion for technology will set you apart.

Kyndryl offers a robust onboarding process and a culture of continuous learning to support the career development of its zHW Brand Sales Specialists. Opportunities for ongoing training and mentorship ensure that you advance your skills and career trajectory in an upward manner.

At Kyndryl, expect a collaborative sales environment where your role as a zHW Brand Sales Specialist places you alongside bright minds who are eager to contribute. You'll work closely with various teams within IBM, facilitating a process that encourages sharing ideas and strategies to enhance client engagement and solution delivery.

As a zHW Brand Sales Specialist at Kyndryl, you'll work with a diverse range of clients across multiple industries. Your role will involve understanding their unique needs and challenges in adopting hybrid cloud solutions, and demonstrating how IBM's technologies can effectively address their requirements to deliver substantial value.

When answering, highlight specific instances where you've successfully developed and managed client relationships, focusing on specific challenges you faced and how you overcame them to ensure client satisfaction and trust.

Discuss your approach to selling cloud solutions, emphasizing understanding client pain points, customizing solutions tailored to their needs, and leveraging your knowledge of competitive offerings.

Share a methodical approach to addressing objections, such as actively listening, acknowledging concerns, and responding with relevant information or solutions that demonstrate the value of your offering.

Provide a detailed example of a sales process you've overseen, including your role at each stage, key milestones, and how you collaborated with other teams to achieve a successful outcome.

Discuss your techniques for breaking down complex technology concepts into relatable terms, using analogies or examples that resonate with clients’ unique experiences to enhance understanding and engagement.

Emphasize the critical role of collaboration in your previous experiences. Share examples of how working with internal teams led to creative solutions and improved client satisfaction.

Discuss qualities such as strong communication skills, adaptability, technical understanding, and an unwavering commitment to client success, shedding light on how you embody these traits.

Explain your approach to analyzing sales opportunities, focusing on factors such as potential revenue impact, client readiness, and alignment with your sales strategy, demonstrating your strategic thinking.

Discuss methods for building trust, such as being transparent, staying consistent in communication, delivering on promises, and proactively addressing any issues that arise during the sales process.

This is your chance to convey your enthusiasm for the role. Share what excites you about Kyndryl's mission, culture, and the impact you envision making as part of the team.