Sales Operations Manager

No Agency Submissions Accepted.

This role will be a Hybrid role onsite at Sunnyvale HQ three days a week.

About the Team:

The Illumio Sales team consists of individuals who are already at the top of their game – and yet know there is always more to learn. We came here because we want to invest in our personal performance and growth, beyond but also including, our commission checks. We are looking for fellow team members who believe that they will maximize their success by making a real impact in their customer’s business.  

Illumio protects one third of the US economy including over $1 trillion dollars of transactions at just one bank. We protect our customers’, and even our competitors’, sales pipelines on over 100k machines. We protect the personal and financial details of every US homeowner at Fannie Mae. When you order your coffee, think of Illumio, we protect one of the largest retailer’s production data centers. What we do protects millions of people and billions of transactions. When we sell, risk goes down for our customers–we are building trust in the infrastructure of the economy and reputations, stock prices, and the future of commerce takes a critical step forward.

Illumio is seeking a motivated, detail oriented, and creative individual to join our Sales Operations team as a Sales Operations Manager. The position is an individual contributor and experienced level role that will report into the Director of Sales Operations and work to support a variety of sales related programs and initiatives across North America, Europe, and Asia. 

The Sales Operations Manager will work cross-functionally with several organizations at Illumio (including sales, channel, marketing, operations, finance, and support) with the primary objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions. The role will be instrumental in enabling sales, channel, and marketing teams to work efficiently and effectively within our tool stack by automating processes, providing general database and program support, and evaluating various sales performance indicators.

The ideal candidate will be passionate about developing and implementing strategies to support both the sales organization as well as other teams related to the lead to cash process.

Key Responsibilities:

• Respond to ad hoc requests flowing into the sales operations group from various teams, regarding reports, processes, requests for assistance, and or general support
• Support territory management, including aligning Accounts and Opportunities with Sales reps
• Manage and facilitate the lead to opportunity process in support of the sales teams
• Assist in developing training for and onboarding new sales team members
• Audit and maintain processes to ensure the accuracy of the data quality within the Salesforce.com database
• Build, run, and analyze reports and dashboards for users and managers & in doing so provide insight into the business
• Ensure forecast accuracy and submission for sales teams within Clari
• Create and maintain documentation on processes, policies, best practices, and relevant training materials
• Serve as a trusted adviser to sales and sales leadership to support the sales effort

 Experience:

• Bachelor's degree required with an emphasis in Finance or Accounting preferred.
• 5-7 years of previous sales operations experience.
• Proficient with MS Office Suite. Advanced level Excel skills preferred.
• In depth experience with Salesforce.com required.
• Ability to take initiative, work flexibly, and set priorities with minimal direct supervision.
• Approach and address issues with creative solutions.
• Strong analytical skills, disciplined attention to detail, highly organized and thorough.
• Demonstrated ability to prioritize and manage multiple assignments with competing deadlines.
• High energy level and passion in getting the job done right

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$ 138,000 USD - $ 165,000 USD

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-AF1 #LI-HYBRID