Immunefi is seeking a dynamic CRM Manager to oversee customer relationship management initiatives while ensuring the successful execution of CRM strategies across the organization.
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Skills
Strong analytical and problem-solving skills
Proficient in Salesforce
Strong project management skills
Exceptional communication skills
Ability to work independently
Responsibilities
Monitor system performance and manage user access
Import, clean, and manage customer data
Provide support to Salesforce users
Design and implement automation using Salesforce tools
Manage lead assignment rules and campaign performance
Customize Salesforce objects and workflows
Manage tool integrations and troubleshoot issues
Review key metrics and provide insights to management
Align Salesforce processes with business goals
Keep up with Salesforce releases and plan upgrades
Ensure data handling complies with legal standards
Gather user feedback for continuous improvements
Education
Bachelor’s degree in Business Administration, Marketing, or a related field
Salesforce Administrator certification
Salesforce Platform Developer I certification
Benefits
100% remote-first work environment
Flexible schedule
Autonomous work environment
Opportunity to build a path in the company
Global market interactions
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