Job details
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CRM Manager
Immunefi is seeking a dynamic CRM Manager to oversee customer relationship management initiatives while ensuring the successful execution of CRM strategies across the organization.
Skills
- Strong analytical and problem-solving skills
- Proficient in Salesforce
- Strong project management skills
- Exceptional communication skills
- Ability to work independently
Responsibilities
- Monitor system performance and manage user access
- Import, clean, and manage customer data
- Provide support to Salesforce users
- Design and implement automation using Salesforce tools
- Manage lead assignment rules and campaign performance
- Customize Salesforce objects and workflows
- Manage tool integrations and troubleshoot issues
- Review key metrics and provide insights to management
- Align Salesforce processes with business goals
- Keep up with Salesforce releases and plan upgrades
- Ensure data handling complies with legal standards
- Gather user feedback for continuous improvements
Education
- Bachelor’s degree in Business Administration, Marketing, or a related field
- Salesforce Administrator certification
- Salesforce Platform Developer I certification
Benefits
- 100% remote-first work environment
- Flexible schedule
- Autonomous work environment
- Opportunity to build a path in the company
- Global market interactions
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 6, 2024
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