Senior Site Reliability Engineer

About Us 🚀

Immutable is a global technology company, powering the world of NFTs on Ethereum. We are on a mission to be the number one ecosystem for NFTs which empowers and rewards users.  Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.

Our Immutable Engineering Team is the powerhouse behind the world's top gaming-focused NFT Trading Ecosystem. Our team builds user experiences that delightfully and readily meet the demands of planet-scale web3 games. We solve complex problems at the bleeding edge of technology and have tons of fun.

Immutable can hire engineers across the Asia Pacific region. We can conduct all interviews and onboarding remotely and pride ourselves on our global experience. You can work from our Immutable HQ in Sydney, or we will provide a WeWork all-access pass in any major city. We also offer relocation packages to Australia!

Our ambition is to make digital worlds real; we have incredible global growth plans as we strive to become the number one ecosystem for NFTs. 🚀

About The Role 🤔:

As a Senior Site Reliability Engineer at Immutable, you will have the autonomy to influence our SRE practices, team, and processes and to create a truly customer-driven SRE culture. As part of the SRE team, you will have a unique opportunity to shape the infrastructure, observability and tooling patterns used at Immutable and to share what the best practice SRE for blockchain technologies will be. The role is broadly scoped to have a cross-team impact in all the work we do.

• Develop and release Infrastructure as code
• Create and maintain multiple Kubernetes clusters supporting a variety of internal and external use cases
• Manage our AWS Cloud environment in collaboration with our Security team
• Define SLOs, SLIs, monitoring, alerting and incident response practices.
• Set the bar for observability excellence within the organisation
• Measure systems' health, scalability and performance metrics and identify areas of improvement.
• Ensure our incident management processes, automation, and remediation are world-class
• Work as a deep technical expert on the services we have ownership over (e.g., cleanup tech debt, maintenance, new architecture patterns)
• Mentor (where possible) other team members based on your experience.
• Lead by example to proactively foster an inclusive, diverse, and positive engineering culture across the business.
• Champion community building efforts and inclusion initiatives.
• Work in close partnership with the management team to ensure a healthy engineering org. 

• 5+ years or more experience in a similar role
• A deep understanding of SRE best practices and processes.
• Experience in infrastructure as code development / or backend
• Experience with one or more coding languages (golang, python)
• Problem-solving approach (listening and reasoning)
• System design and strategic thinking
• Experience with AWS (or infrastructure at scale)
• Experience with Observability systems (SaaS and self-hosted)
• Extensive incident management experience
• Communication clarity and accuracy
• Team spirit over Silos
• Excellent collaboration skills to be able to work closely with product engineers and product owners to understand their context and co-design appropriate solutions which balance feature velocity with site reliability

• Experience with containerised and serverless architectures (we use both to keep our teams flexible).
• Worked on a large greenfields project (or many)
• Prior blockchain experience

We are proud of the benefits that we offer for all of our employees globally.  Here is a snapshot: 

Attracting the best global talent:

💸We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance

💻 While we offer flexible working arrangements, we have an epic head office in the heart of Sydney and offer remote office hubs around the globe via a WeWork all-access pass

📲We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.

Levelling up your growth

🌱 We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development

📚 Enjoy access to free online courses via Udemy

Helping you thrive

💆🏽‍♀️ Enjoy USD $800 per year to put toward your health and wellbeing

🤗 Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service

🎁 Get premium access to mindfulness resources, online fitness classes and discounts at major retailers through Perkbox

Leave when you need it the most: 

👨‍👧‍👦New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments

🎂 Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthday

Additional Information: 

Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. For this reason, we strongly encourage candidates of all backgrounds to get in touch.

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!

Join us in shaping the future of web3 gaming!

#LI-Remote