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Associate Customer Success Manager - job 2 of 2

impact.com is seeking an Associate Customer Success Manager who is passionate about customer success and eager to leverage cutting-edge technology to enhance marketing campaigns for our global brands.

Skills

  • Customer service expertise
  • Understanding of digital marketing
  • Critical thinking and problem-solving
  • Professional interpersonal skills
  • Time management skills

Responsibilities

  • Run platform training and consult on various aspects.
  • Coordinate strategic initiatives and customer communications.
  • Distill client feedback and manage documentation.
  • Follow established processes for project tracking.
  • Coordinate renewal and expansion opportunities.

Education

  • Bachelor's Degree in Business, Marketing, or related field

Benefits

  • Responsible PTO policy
  • Flexible remote working policy
  • Training & Development opportunities
  • Restricted Stock Units
  • Internet Allowance
  • Gym reimbursements
  • Mental Health benefits
  • 6 Months Paid Parental Leave
  • Free office lunches
To read the complete job description, please click on the ‘Apply’ button
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CEO of impact.com
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Dave Yovanno
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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At impact.com, we believe in the power of science and technology to create transformational growth: in our customers, in our company, and in ourselves. And we are in business to create impact through partnerships. Our mission is to deliver disrupt...

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TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 13, 2025

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