Job details

Associate Onboarding Success Manager

impact.com is a leading SaaS platform focused on automating partnerships and driving revenue for major global brands. They are seeking an Associate Onboarding Success Manager to ensure customers have a delightful onboarding experience.

Skills

Excellent verbal and written communication skills
Understanding of the digital marketing ecosystem
Detail-oriented and able to prioritize tasks
Critical thinking and problem-solving skills
Time management skills

Responsibilities

Assist paying clients to quickly set up and launch their accounts
Own the client relationship during onboarding
Answer client questions and lead training sessions
Ensure completion of necessary onboarding tasks
Track client activity and update records in software

Education

Bachelor’s Degree or equivalent experience

Benefits

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Technology Stipend
401(k) options
Inclusive company culture events

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CEO of impact.com

Dave Yovanno

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By impact.com

At impact.com, we believe in the power of science and technology to create transformational growth: in our customers, in our company, and in ourselves. And we are in business to create impact through partnerships. Our mission is to deliver disrupt...

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Advertising & Public Relations

TEAM SIZE