Our mission
At Included Health, we’re on a mission to raise the standard of healthcare for everyone. We’re a new kind of healthcare company, focused on breaking down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need. We offer guidance, advocacy, and access to personalized care for urgent care, primary care, behavioral health, and specialty care. We’re especially focused on increasing access to high-quality and culturally competent providers that can raise care equity for the LGBTQ+ community, Black Americans and other communities who have been historically disenfranchised and underserved in the US healthcare system.
Our team
We’re a tight-knit, collaborative team of Product Designers, Content Writers, and Researchers, working in close partnership with our Product Management and Engineering teams. We’re passionate about improving the health and lives for our members, and transforming the confusing and archaic health system. We are passionate advocates for all of our members.
You!
At Included Health we truly believe in creating the best member experience, breaking away from traditional healthcare norms. Included Health is currently hiring a Senior Product Designer to help us create a caring, seamless, and life-changing future. You will work with partners from all over the organization on large impact design initiatives driving them from ambiguity, to defined and actionable directions.
Physical/Cognitive Requirements- Prompt and regular attendance at assigned work location.
- Ability to remain seated in a stationary position for prolonged periods.
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
- Ability to interact with leadership, employees, and members in an appropriate manner.
About you- You are excited about being on a growing high performance team
- You optimize for impact over progress and love getting stuff done
- You are an exceptional problem solver utilizing first-principles thinking
- You enjoy a solid technical debate with smart, thoughtful peers
- You tend to become a subject matter expert in any code you dive into, and demonstrate strong product ownership in your team’s work
- You have significant professional experience in building and maintaining consumer grade web applications, suggested 3+ years experience
- You have a solid understanding of full-stack web development, including modern frontend frameworks, APIs, and backend services. You have strong programming skills, CS fundamentals, and a track record of implementing highly reliable software. A formal CS degree is not required
- You consider yourself a high growth individual, continuously looking to recognize growth areas and improve in both technical and non-technical skills
- You are eager to learn from feedback, and in turn give your peers feedback that helps the team grow together
What you will be doing- Work alongside other Revenue engineers, responsible for the end-to-end lifecycle of payments, claims and invoicing
- Partner with product managers to lead the technical planning of ambitious member experience improvements
- Contribute across the full stack of web technology, frontend, API, backend
- Design systems that span multiple services to enable consistent, fast, clean data flow
- Own the development of certain Treat features around telemedicine: virtual behavior health and virtual primary care experiences
- Swiftly address any issues and invest in resolutions that improve the product’s reliability going forward.
- Identify areas of technical debt and influence roadmap plans with smart solutions
- Participate in and influence technical decisions of the wider Applications Engineering org
- Promote software engineering best practices across teams
Technologies we use now or may use in the future- Golang
- React
- TypeScript
- NextJS
- GraphQL
- DJango
- HL7
- FHIR
- MySQL
- PostgreSQL
- Python
- Familiarity with these technologies is a bonus, but we care more about your ability to choose the right tool for the job and quickly ramp up on technologies that are new to you. We encourage you to apply if you feel you meet most but not all of the above requirements
$118,640 - $217,854 a year
The United States new hire base salary target ranges for this full-time position are:
Zone A: $118,640 - $167,580 + equity + benefits
Zone B: $136,436 - $192,717 + equity + benefits
Zone C: $148,400 - $209,475 + equity + benefits
Zone D: $154,232 - $217,854 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.
In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
11 Holidays Paid with one Floating Paid Holiday
Work-From-Home reimbursement to support team collaboration and effective home office work
24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
#LI-Remote
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.