IT Project Manager

Project / Program Managers are responsible for executing projects and programs in collaboration with stakeholders and resources across Included Health and mentoring, coaching, and leading project partners to successful outcomes. This position will play a crucial role within the Project Delivery Center, reporting directly to Andreas Heid, CIO. The team currently consists of 2 members.

• Take ownership to plan and execute projects and programs in collaboration with stakeholders in the CIO organization and in the company’s business functions
• Define project scope, requirements, and shared goals / success criteria in collaboration with the business partners 
• Identify project resource needs and manage those resources in an effective and efficient manner to deliver project objectives set in the scoping phase
• Develop and manage a detailed project schedule
• Provide project updates on a consistent basis to various stakeholders about strategy, execution, adjustments, risks, and progress towards project goals
• Utilize company and industry best practices, techniques, and standards throughout entire project execution and follow Project Management Office Playbook, guidelines and templates 
• Identify, document, track, and respond to project risks, issues, and change requests to ensure effective project progress
• Mentor and coach project team members to instill a culture of continuous improvement and collaboration, overcome obstacles, and enhance efficiency/adaptability
• Utilize ceremonies for constant alignment with project team members and stakeholders across the company

• Bachelor's degree in computer science, business, or a related field
• Minimum of 5-6 years project / program management experience in Information Technology 
• 2 years of full time experience supporting Cyber Security Projects and Programs
• Strong ownership and measurement mentality for projects and programs with a clear focus on delivering outcome / impact
• Keen interest in understanding the business, its needs and opportunities to continuously add more value as a PM
• Effective and clear oral and written communication skills
• Critical thinking with ability to adapt to change and seamlessly adjust team priorities to deliver best results
• Proven ability to solve problems creatively and with an analytical approach
• Strong familiarity with project management tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Ability to interact with business stakeholders for business requirement gathering and communicate issues and challenges on behalf of the project team
• Track record of creating comprehensive plans, being able to continuously track and close action items, identifying risks and developing mitigation plans
• Ability to influence stakeholders and to drive to decisions in a cross-functional environment
• Capability to determine priorities and address multiple demands while advancing key deliverables
• Data-driven decision maker with diplomatic yet direct problem-solving skills
• Bias for action

• Experience in the healthcare industry
• PMP Certification

• Prompt and regular attendance at assigned work location
• Ability to remain seated in a stationary position for prolonged periods
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
• Ability to interact with leadership, employees, and members in an appropriate manner

The United States new hire base salary target ranges for this full-time position are:

Zone A: [108,890 - 141,560] + equity + benefits  

Zone B: [125,224 - 162,794] + equity + benefits  

Zone C: [136,113 - 176,950] + equity + benefits  

Zone D: [141,557 - 184,028] + equity + benefits  

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones. Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to receiving a competitive pay,  the compensation package may include, depending on the role, the following:

-Remote-first culture

-401(k) savings plan through Fidelity

-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

-Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents 

-Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

-12 weeks of 100% Paid Parental leave

-Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)

-11 Holidays Paid with one Floating Paid Holiday

-Work-From-Home reimbursement to support team collaboration and effective home office work 

-24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable OrganizationsYour recruiter will share more about the benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.