Brand & Communications Manager

About InDebted

InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.

Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.

About The Role

Join an Aussie fintech success story! As part of our Global Marketing team, you’ll spearhead PR and stakeholder engagement efforts that resonate with our audience and amplify InDebted's challenger brand narrative. Based in Sydney, you’ll craft and execute multinational communications strategies, drive earned media initiatives, and build relationships with key journalists across our operational markets.

You'll collaborate closely with our London VP and US teams, embracing a flexible approach to time zones. Your role includes advising executives, preparing impactful speaking briefs, and establishing strategic partnerships with relevant non-profits. Plus, you’ll identify opportunities to showcase our customer-centric values through awards, events, and targeted initiatives.

Ready to make your mark? Join us in transforming the financial landscape!

• 3-5 years experience in Public Relations, Brand and Communications, either in-house or agency within startup, fintech/ tech
• Track record of identifying, building and delivering brand and communications initiatives that drive business impact
• Exceptional communication and writing skills - you pride yourself on your ability to translate complex messages into engaging, impactful narratives that speak directly to your audience and organisational goals
• Strong media relationships with top-tier AU journalists in technology/business media outlets, with the ability to build new ones in other regions
• Multinational media exposure highly beneficial - particularly within UK & US markets
• Proven ability to manage end-to-end communications planning for high profile announcements, plus exposure to issues management or sensitive topics
• Strong brand and design intelligence - while you certainly don’t have to be a graphic designer, you know how to give visual communication direction and aren’t afraid to get stuck into tools such as Canva and Figma every now and then

• Think boldly and embrace agility
• Enjoy high velocity working and collaborating across borders 
• Drive a sense of ownership and accountability
• Operate strategically, while executing hands on

Our benefits

Adaptive working - We’re a remote first team, with office hubs in Australia, the United Kingdom and the United States - with hybrid options determined at team level to foster collaboration and flexibility

Flexible schedules - As a global team working across timezones, we offer flexible working schedules to ensure you’re able to balance work and life

Flexible paid leave - Our trust-based leave model isn’t capped by standard entitlements. This means you can choose how much leave you take and when you take it, while balancing business needs

Remote work set-up - Budget of AUD $750 (or local equivalent) to help you create a working environment that supports your productivity

Work from anywhere scheme - Work from anywhere on a short-term basis (overseas or otherwise away from your usual place of work) for a maximum period of 4 months, so long as there is a reasonable overlap (4-hours) with your team and/or leader in your home country

Gender neutral parental leave - Our global offering for all new parents includes 16 weeks paid leave

Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.