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Compliance Specialist - Senior

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

 

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Job Summary:

Responsible for researching, assessing, and documenting regulatory compliance. Provides regulatory

compliance support and guidance affecting the organization’s products, business practices, policies, and procedures.

Job Location: Remote – Oakville, Ontario

Main Responsibilities:     

  • Maintains and applies knowledge of regulations and regulatory changes relevant to the industry and the organization.
  • Works with business relationship owners and vendors to train, educate, mitigate compliance risks, and drive industry best
  • practices.
  • Ensures regulatory standards are applied to organizational policies, procedures, and/or products.
  • Performs risk assessments on operational areas with regulatory lines of business. Contributes to monitoring and auditing workplans. Conducts monitoring, auditing, and surveillance of operational functions, reports results to stakeholders, and
  • takes compliance actions in response to findings.
  • Responds to compliance related questions, complaints, and incidents.
  • Works with stakeholders to develop corrective action plans.
  • Facilitates organizational compliance training on general compliance and other topics required by regulation.
  • Manages timelines and deliverables, coordinating, and evaluating internal responses. Analyzes and communicates business impact and potential risks to leadership.
  • May identify areas of non-compliance.
  • May develop relationships with regulators and respond to inquiries, surveys, and audits, as requested.
  • Performs other duties and responsibilities as assigned

Basic Qualifications: 

Experience: 5 years’ internal audit, legal, compliance, insurance, government program, or relevant experience

Education: Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)

Level Specific Responsibilities:

  • Independently manages project timelines and deliverables
  • Develops relationships with regulators and responds to inquiries, surveys, and audits, as requested
  • Identifies areas of process improvement and maintains documentation
  • Project team lead
  • Addresses escalated compliance matters and refers
  • matters to leadership for collaboration and consultation
  • Delivers well-reasoned and detail-oriented work product of the highest quality
  • Accountability/Complexity:

  • May manage projects requiring the responsibility of delegation of work and review of resulting work product
  • Works independently under limited supervision
  • May be responsible for providing guidance, coaching, and training to other employees within job area

#li-Remote

#IPG

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Compliance Specialist - Senior, Independence Pet Group

If you're an experienced Compliance Specialist looking to make a significant impact in the pet health industry, Independence Pet Holdings has the perfect opportunity for you in Oakville, ON! Established in 2021, we manage a diverse portfolio of modern pet health brands and services, focusing on simplifying the pet parenting journey while enhancing pet well-being. In your role as a Senior Compliance Specialist, you'll be responsible for researching, assessing, and documenting regulatory compliance while providing crucial support and guidance that affects our products, business practices, policies, and procedures. Your keen understanding of industry regulations will help maintain our high standards as you work directly with business relationship owners and vendors to mitigate compliance risks and drive best practices. Through risk assessments and audits, you’ll play a vital part in monitoring our operational functions, reporting findings, and developing corrective action plans. This remote position allows you to thrive in a collaborative environment, where you’ll also facilitate compliance training and manage project timelines while independently driving the delivery of high-quality work. Join us in revolutionizing pet insurance and making a real difference in the lives of pets and their owners while enjoying a comprehensive benefits package that prioritizes your career growth and well-being.

Frequently Asked Questions (FAQs) for Compliance Specialist - Senior Role at Independence Pet Group
What are the responsibilities of a Compliance Specialist at Independence Pet Holdings?

As a Compliance Specialist at Independence Pet Holdings, your main responsibilities include researching regulatory compliance, providing support and guidance on compliance-related matters, performing risk assessments on operational areas, and conducting audits. You'll work closely with stakeholders to develop corrective action plans, facilitate compliance training, and ensure that organizational policies meet regulatory standards. These responsibilities are critical in helping us maintain our commitment to high-quality pet health services.

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What qualifications do I need to become a Senior Compliance Specialist at Independence Pet Holdings?

To become a Senior Compliance Specialist at Independence Pet Holdings, candidates typically need at least 5 years of experience in internal audit, legal, compliance, insurance, or a relevant field. A Bachelor's Degree or equivalent work experience is also required. Candidates should possess strong analytical and communication skills, along with the ability to independently manage projects and deliver high-quality work.

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How does Independence Pet Holdings ensure compliance with industry regulations?

Independence Pet Holdings ensures compliance by maintaining up-to-date knowledge of industry regulations and applying them to our policies and procedures. Our Compliance Specialist plays a vital role in this effort by conducting regular risk assessments, audits, and compliance training sessions. By proactively identifying areas of non-compliance and collaborating with leadership on corrective actions, we uphold our commitment to maintaining regulatory standards.

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What skills are important for a Senior Compliance Specialist at Independence Pet Holdings?

Important skills for a Senior Compliance Specialist at Independence Pet Holdings include strong analytical abilities, excellent communication skills, attention to detail, and the capability to work independently with minimal supervision. Additionally, the ability to build relationships with regulators and liaise effectively within the organization is crucial. Project management skills are also essential as you will be responsible for managing timelines and delivering on projects.

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What can I expect from the work culture at Independence Pet Holdings as a Compliance Specialist?

At Independence Pet Holdings, we pride ourselves on a collaborative and inclusive work culture that values professional development and personal well-being. As a Compliance Specialist, you’ll find a supportive environment where ongoing training and skills development are encouraged. With flexible working arrangements, a pet-friendly culture, and a range of benefits including healthcare and parental leave, we strive to create a workplace that caters to the diverse needs of our employees.

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Common Interview Questions for Compliance Specialist - Senior
Can you describe your experience with regulatory compliance in the insurance industry?

When answering this question, highlight specific experiences where you've dealt with relevant regulations, your approach to conducting compliance assessments, and any successful outcomes you've achieved. Tailor your response to demonstrate how your background directly aligns with the responsibilities of the Senior Compliance Specialist role at Independence Pet Holdings.

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How do you stay updated on changes in compliance regulations?

Emphasize your proactive strategies for staying informed, such as following industry news, attending seminars, participating in professional organizations, and utilizing regulatory updates from trusted sources. This shows your commitment to maintaining compliance and staying within best practices relevant to the role.

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What steps do you take when you identify a compliance issue?

Outline a clear process that you follow when identifying a compliance issue, such as gathering data, assessing the impact, communicating with stakeholders, and proposing corrective actions. Demonstrating a systematic approach will resonate well with the interviewers at Independence Pet Holdings.

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Can you give an example of a successful compliance project you've led?

Share a specific project where you took charge, explaining the objectives, the challenges you faced, and how you successfully led the team to achieve compliance objectives. Highlight any metrics or outcomes that showcase the success of the project to make your example impactful.

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How do you approach training staff on compliance policies?

Discuss your method for developing and delivering compliance training, including the tools you use and how you engage employees. Mention any feedback mechanisms you have in place to continuously improve these training efforts to ensure staff understanding and adherence to compliance standards.

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How do you assess compliance risks in a new project?

Explain your approach to risk assessment, emphasizing the importance of stakeholder involvement, thorough documentation, and the use of specific compliance frameworks. By addressing both qualitative and quantitative assessments, you'll show that you are capable of handling complex compliance challenges effectively.

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What tools or software are you familiar with that assist in compliance management?

Talk about specific compliance management tools or software you've used in past roles, such as compliance tracking systems, audit software, or project management tools. Mention how these tools help streamline compliance processes and support effective documentation.

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Describe a time when you had to communicate a complex compliance situation to non-compliance staff.

Provide a specific example illustrating how you simplified complex compliance information for a non-compliance audience. Focus on your communication skills and your ability to ensure understanding while preserving the necessary detail relevant to compliance topics.

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How do you handle disagreements with stakeholders regarding compliance policies?

Describe your conflict resolution strategies, emphasizing the importance of open communication, seeking to understand differing perspectives, and working towards mutually agreeable solutions. Highlight your ability to maintain positive relationships while ensuring adherence to compliance standards.

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Why do you want to work as a compliance specialist at Independence Pet Holdings?

Share your passion for the pet health industry and your alignment with the values of Independence Pet Holdings. Highlight how your skills, experiences, and career aspirations make you a perfect fit for the company. Show enthusiasm for contributing to their mission of improving the well-being of pets through compliance excellence.

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DATE POSTED
April 17, 2025

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