Business Analyst (Virtual/Remote)

Mission + People + Culture:  With a corporate Mission to stop disease through technology, InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies.  Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions.  Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.

Why work at InductiveHealth?

1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.

2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.

3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.

4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.

5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes.

InductiveHealth seeks a well-organized and self-directed Business Analyst to join a collaborative team. As a Business Analyst, you will play a pivotal role in optimizing disease investigation processes. Your responsibilities will include planning and facilitating requirements gathering meetings, collaborating with project managers to identify technical tasks, and developing testing and implementation plans. Your expertise in performing quality assurance analysis, creating SOP documentation, and fostering communication among external partners will contribute to the success of us reaching our goal to stop disease through technology. 

• Plan and facilitate functional requirements gathering meetings 
• Work with project managers and other team members to identify and document technical tasks 
• Develop testing, validation, and implementation plans and processes 
• Perform quality assurance analysis on HL7 messages and documents 
• Create and maintain application configuration and standard operational procedure (SOP) documentation 
• Enable communication, collaboration, and knowledge transfer between external collaborating partners
• Capture, document, communicate, and manage high-level and in-depth business requirements analysis of data exchange initiatives and technical solutions and document key contributing factors to support decision making on technical solutions 
• Conduct gap analyses and landscape analyses to understand current and future state, needs and capabilities, and analyze and document business processes, workflows and use cases for data exchange for public health laboratory and agency trading partners and CDC Program SMEs  
• Observe and document current workflows and processes for the creation of business, functional, and technical requirements 
• Understand, document, and translate end-user and subject matter expert needs to technical requirements for system designers, developers, and technical architects; Work with technical staff to translate business requirements into functional requirements and specifications 
• Provide support for project discovery on informatics modernization efforts (this support may include performing targeted discovery and requirements gathering documentation support for new reporting streams, change requests for existing programs, or new functionality for informatics needs and brainstorming efforts)
• Ensure successful internal collaboration with informatics staff and consultants to coordinate technical assistance across all informatics initiatives and consistently deliver maintainable and scalable data exchange solutions 

• Bachelor’s degree in Public Health, Business, or relevant field
• Experience gained by working with a SaaS or software development organization as a business analyst
• Familiarity with MS Office Suite, including MS Excel, MS Outlook, MS Visio 
• Experience in building requirements, including workflow analysis, data modeling, and associated documentation 
• Excellent client relations, presentation, organizational, writing, and communication skills 
• Self-directed, highly organized, and a team player with a commitment to the provision of quality customer service  
• Ability to communicate with a broad array of individuals from varying technical aptitudes, professional backgrounds, and affiliations 
• Ability to creatively solve problems
• Capable of working under tight deadlines and handling multiple projects 
• Strong analytical skills and experience with project management 
• Ability to record and deliver information, explain procedures, and contribute to the broad range of goals of providing overarching technical assistance initiatives while capitalizing on historical efficiencies and reusability when possible.  
• Ability to understand, document, and translate requirements needed for systems designers, developers, and technical architects 

• Some experience working in a public health or public health informatics setting 
• Experience applying public health knowledge of disease investigation and case management to electronic disease surveillance systems 
• Familiarity with Jira, SmartSheet, and/or Confluence 
• Familiarity with public health messaging standards such as HL7 
• Familiarity with LOINC and SNOMED CT terminology coding 
• Masters in public health (MPH), informatics, health information technology, or related field 

Benefits and Perks: InductiveHealth offers competitive benefits and perks including:

·       Virtual first, remote organization and culture

·       Flexible Paid Time Off (PTO)

·       401(k) retirement plan with corporate matching

·       Medical, prescription, vision, and dental coverage (multiple plans based on your needs)

·       Short Term and Long Term Disability (for employee)

·       Life Insurance (for employee)

·       New Team Member support for home office setup

Target Salary Bands: Each team member’s compensation decisions are based on several inputs, and we expect many of the candidates who are offered positions to fall within the advertised salary band. We recognize that the team member hired may be less (or more) experienced than the posted job description therefore impacting compensation decisions.

About InductiveHealth: InductiveHealth (www.inductivehealth.com) was co-founded by Matthew Dollacker and Stephen Macauley in 2013.  Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC).  In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution.  To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (https://www.diversis.com/) in early 2022.

InductiveHealth is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability.