Technical Writer

To pursue a Technical Writer position at Infina, you should have a degree in English, Journalism, History, Political Science, or a related field, paired with at least eleven years of relevant experience. Proficiency with tools like Microsoft Project, Microsoft Visio, and the Microsoft Office suite is also essential to succeed in this role.

As a Technical Writer at Infina, you will be responsible for researching, documenting, and editing a diverse range of written materials to support the FAA. This includes crafting technical documents, tutorials, and other resources, as well as collaborating with subject matter experts to ensure clarity and accuracy in your writing.

The Technical Writer position at Infina is a full-time, onsite role located at the FAA Headquarters in Washington, DC. This setup allows for direct collaboration with team members and subject matter experts, enhancing the overall efficiency and quality of the work produced.

For success as a Technical Writer at Infina, strong written communication skills in English are vital, along with the ability to translate complex technical concepts for various audiences. Creativity in presenting information using photographs, diagrams, and charts will also benefit the understanding of users.

Infina fosters a collaborative and innovative work environment, providing the necessary tools and resources for Technical Writers to thrive. You'll be supported by a proficient team, ensuring you have access to feedback and expertise which ultimately empowers your professional growth.

Technical Writers at Infina will engage in a variety of projects including the development of web content, training packages, communications materials, as well as technical documentation. You'll play a critical role in ensuring that all output meets defined standards and usability needs.

While it is not mandatory, previous experience in government projects can be advantageous for a Technical Writer at Infina. Familiarity with governmental policies and procedures can enhance your ability to navigate the unique challenges and requirements that may arise in this role.

When preparing for an interview for the Technical Writer position at Infina, discuss your systematic approach to writing. Explain each step, from research and information gathering to drafting, reviewing, and finalizing documents. Highlight how collaboration with subject matter experts aids this process.

In your answer, you might emphasize the importance of understanding your audience’s level of technical literacy. Talk about your strategies for adjusting the tone, complexity, and structure of your writing to ensure clarity and accessibility for all users.

Be prepared to discuss the tools you're familiar with, such as Microsoft Project, Visio, and Office Suite. Detail specific scenarios where these tools enhanced your documentation processes or improved the quality of your outputs.

In answering this question, convey your openness to constructive criticism and your process for incorporating feedback into your revisions. Share an example of how this collaboration has led to improved documentation and user satisfaction.

Select a specific project where you simplified complex material. Explain the original concept, the approach you took to break it down, and the positive feedback you garnered from the intended audience, showcasing your ability to bridge technical gaps.

Mention various resources such as industry blogs, webinars, professional associations, and networking events that you utilize to stay informed. Reinforce your commitment to continuous learning and improvement in your writing skills.

Explain the importance of rigorous research and collaboration in your role. Discuss any checklists or review processes you implement before finalizing documentation to ensure quality and compliance with defined standards.

Use a specific example that illustrates your time management skills. Discuss how you prioritized tasks, perhaps delegated some responsibilities, and maintained the quality of your output despite the pressure.

Talk about how creativity enhances your documentation. Examples could include using visuals like charts and diagrams or crafting engaging tutorials. Highlight how creativity contributes to user engagement and facilitates understanding.

In your response, align your personal values with Infina's mission—empowering government through innovation. Discuss your passion for technology and writing, and how these elements come together in a role that allows you to contribute to meaningful projects.