Senior Program Manager - Onboarding

DescriptionIt’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.We are looking for a Senior Program Manager - Onboarding to join our Global Sales Enablement team located in the East Coast Region, reporting to the VP of Sales Enablement. In this role, you will design, build, and deliver our new hire onboarding programs for core go-to-market (GTM) Field Sales roles. This role is critical in ensuring that new Sales hires are equipped with the skills, knowledge, and resources they need to quickly ramp up and contribute to Infoblox's success. This is an outstanding opportunity to become a part of a robust, expanding, and forward-thinking organization. At Infoblox, we foster an environment conducive to personal and professional growth, where we prioritize excellence, innovation, and teamwork.You are the ideal candidate if you are creative, analytical, and highly organized. You are an excellent collaborator, and you care about creating impactful onboarding experiences.What you’ll do:• Lead the design, development, and continuous improvement of comprehensive new hire onboarding programs for Field Sales roles• Collaborate with Sales leadership, Sales Enablement, Product Marketing, and other stakeholders to identify key learning objectives and content requirements• Develop engaging, high-quality training materials, including e-learning modules, instructor-led training, job aids, and other resources• Coordinate and facilitate onboarding sessions, leveraging both in-person and virtual training methods, ensuring a seamless and effective onboarding experience for new hires• Monitor and evaluate the effectiveness of onboarding programs through feedback, assessments, and performance metrics• Partner with Sales managers and HR to ensure alignment and integration of onboarding programs with broader talent development initiatives• Act as a key point of contact for new hires, providing guidance and support throughout the onboarding process• Maintain strong relationships with internal and external subject matter experts to ensure the relevancy and accuracy of training content• Stay up to date with industry best practices and trends in sales enablement and onboarding, and introduce new training technologies and methodologies to keep the onboarding program cutting-edge and effective• Analyze feedback and performance data to identify areas for improvement and implement changes to enhance the onboarding experienceWhat you’ll bring:• Bachelor’s degree in business, education, human resources, or related field; master's degree preferred• Minimum 5 years of experience in sales enablement, training, or program management, preferably within the technology or SaaS industry• Proven experience in designing and delivering effective onboarding programs for sales teams• Solid project management skills, with the ability to manage multiple priorities and meet deadlines• Excellent communication and presentation skills, with the ability to engage and inspire diverse audiences• Proficiency in using learning management systems (LMS) and other training technologies• Superb analytical skills, with the ability to assess program effectiveness and make data-driven decisions• High degree of initiative, creativity, and adaptabilityWhat success looks like:After six months, you will…Develop a Comprehensive Onboarding Program:• The Senior Program Manager will have designed and developed a comprehensive onboarding program tailored to new hires in core go-to-market field sales roles. This includes creating detailed training schedules, curriculum outlines, and a mix of e-learning and instructor-led training modules.Successful Execution of Initial Onboarding Cohorts:• The Senior Program Manager will have successfully executed at least two onboarding cohorts, ensuring a seamless experience for new hires. This includes coordinating sessions, facilitating training, and managing all logistical aspects.Establish Key Performance Metrics:• The Senior Program Manager will have established key performance metrics to evaluate the effectiveness of the onboarding program. This includes developing feedback mechanisms, assessments, and performance tracking tools to measure new hire ramp-up time and initial productivity.Build Strong Stakeholder Relationships:• The Senior Program Manager will have built strong collaborative relationships with sales leadership, sales enablement, product marketing, HR, and other key stakeholders to ensure alignment and support for the onboarding program.After one year, you will...Continuous Improvement and Iteration:• The Senior Program Manager will have implemented continuous improvement processes for the onboarding program based on feedback and performance data• This includes regularly updating and refining training materials, methods, and content to ensure ongoing relevance and effectivenessEnhanced Onboarding Experience:• The Senior Program Manager will have introduced new training technologies and methodologies, enhancing the onboarding experience to be more engaging and impactful• This could include gamification, interactive simulations, and virtual reality elements in trainingAlignment with Talent Development Initiatives:• The Senior Program Manager will have effectively integrated the onboarding program with broader talent development initiatives• This includes ensuring new hires have a clear development path post-onboarding and aligning onboarding goals with long-term career progression plansDemonstrated Impact on Sales Performance:• The Senior Program Manager will have demonstrated a clear impact on sales performance through the onboarding program• This includes a reduction in ramp-up time for new hires, improved initial sales metrics, and positive feedback from both new hires and sales managersWe’ve got you covered:Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location…• Onsite massages, clubs, farmers market, and fitness classes• Delicious and healthy snacks and beverages• Electric vehicle charging stations• Outdoor amenities, seating, and courtyard BBQ• Dog park and pet-friendly programs• Newly remodeled offices with state-of-the-art amenitiesWhy Infoblox?We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.