Information Representative - League City

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2021-2022 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

The primary purpose of the Information Representative is to perform patient and visitor screening. Impacts department operations and institutional patient satisfaction programs.

Varied 8 hour shift from 5:30 am to 10:30 pm floating between League City and TMC offsites (ROC, PTC, LSP).

Key Functions

• Acknowledges and greets patients and visitors and performs health screening.
• Accurately provides information and instruction, pertaining to all hospital campus', to patients, visitors and staff.
• Maintains a highly professional and positive attitude while dealing with customers and peers and performs multiple tasks as screener, greeter, information desk, in a fast-paced environment.

Other duties as assigned.

Education

Required: High school diploma or equivalent.

Preferred:Associate degree in Communications or related field. Bilingual in Spanish.

Experience

Required:Two years of customer service experience responding to customer inquiries or related experience. Bachelor's degree can be substituted for required experience. Must pass a pre-employment test as required and administered by Human Resources.

Preferred:Healthcare experience.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 159317
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days, Evenings, Varied, Weekends
• Minimum Salary: US Dollar (USD) 31,200
• Midpoint Salary: US Dollar (USD) 39,000
• Maximum Salary : US Dollar (USD) 46,800
• FLSA: non-exempt and eligible for overtime pay
• Fund Type: Hard
• Work Location: Onsite
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No
• Science Jobs: No

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