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Information Technology (IT) Specialist (Applications Software (APPSW))

Duties

You will:

Serve as an expert advisor in the area of application software, development, evaluation and integration.

Provide post-development customer support for applications, serving as a point of contact to address various issues such as augmentation, maintenance, and problem resolution.

Lead multi-functional development projects in software analysis, design, development, and implementation for a new system or major enhancement to an existing system.

One or more positions may be filled (in the organization advertised and/or in other organizations), if appropriate to the position.

Requirements

Conditions of Employment

You must submit a resume and required documents-see How to Apply section.
You must be a U.S. citizen.

#LI-Onsite

If you are selected, you will be required to complete a Confidential Financial Disclosure form within 30 days of your first day of employment and annually thereafter.

If you are selected, you may be required to complete a one-year probationary period.

These positions are designated as High Risk and requires a background investigation. Unless an appropriate background investigation is already on record with the Office of Personnel Management, you must undergo a background investigation. All conditions of the pre-employment security process must be met before an official letter of employment can be issued with a report for duty date.

Qualifications

To qualify for this position, you must have either:

IT related experience demonstrating each of these four competencies:

1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail;

2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;

3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately;

4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations;

A bachelor's or higher degree from an accredited or pre-accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. For information about accreditation requirements, visit EPA Announcement Policies and Procedures.

In addition to the basic requirements above, you must meet the following requirements:

To qualify for the GS-13 level, you need to have at least one year of full-time experience equivalent to the GS-12 level defined as designing, developing, and implementing web-based applications to meet organizational needs; modifying, testing, analyzing, installing, implementing, and supporting software applications; and assuring software and systems quality and functionality.

Your answers to the online assessment will be used to evaluate your competencies in the following areas: 1) Knowledge of software and programming techniques; 2) Skill in applying interrelationships of IT to business processes; 3) Skill in providing post development customer support for applications; 4) Skill in oral communication; 5) Skill in written communication; 6) Skill in project management; and 7) Skill in contract management.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

If you have part-time work experience, read this: EPA Announcement Policies and Procedures.

Education

This job does not have an education qualification requirement.

Additional information

These positions are in the bargaining unit.

Are you a Displaced Federal Employee? If so, please read the Required Documents section and visit the EPA website for additional information: EPA Announcement Policies and Procedures

Diversity, equity, and inclusion are core values at EPA. Our excellence can only be fully realized by staff who share our commitment to these values. Successful candidates are committed to advancing equity and inclusion in the Agency’s workplace and mission. We encourage applications from candidates with a variety of personal experiences, values, and worldviews that arise from differences of culture and circumstance. At EPA, diversity is a vital element in bringing a balance of perspectives to bear on every challenge we face. We are committed to creating a diverse workforce because we know that the individual strengths and abilities of our employees make us a stronger organization. The more inclusive our employee base is, the greater the variety of ideas that are generated, and the more representative we are of the nation we serve. To learn more about how EPA values and supports our diverse workforce, visit Equal Opportunity Employment at EPA.

EPA participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees. For additional information: EPA Announcement Policies and Procedures.

If you are selected, travel, transportation, and relocation expenses will not be paid by EPA. Any travel, transportation, and relocation expenses associated with reporting to work in this position will be your responsibility.

Except in special circumstances, those new to the federal government will be hired at the starting salary (step 1) of the applicable grade range listed in the Overview section.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Join EPA in protecting human health and the environment and enjoy many work life quality options! Working for the EPA offers you a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. To learn more about us, visit Life and Careers at EPA.

These positions may be eligible for flexible work schedules in accordance with EPA’s Workplace Flexibilities policy. If selected, you may apply for expanded telework or remote work after 90 days of employment. These flexibilities are not guaranteed and will be determined in accordance with policy and position requirements.

These positions have portable work. If selected for this position, you may be eligible for partial work-from-home flexibilities after meeting eligibility requirements, as allowable by agency policy and/or applicable collective bargaining agreement.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF): As a federal employee, you may be eligible for student loan forgiveness under the Public Service Loan Forgiveness program. The PSLF program forgives the remaining balance on federal Direct Loans after you have made 120 qualifying payments while working full-time for a qualifying employer, including EPA. Learn more: pslf.gov

Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and required documents to ensure you meet the basic qualification requirements. Your resume must address the knowledge, skills, and abilities listed in the Qualifications section. If you meet basic qualification requirements, your application will be further evaluated based on your answers to the online assessment. Your responses to the online assessment will be used to measure the degree to which your background matches the requirements for the position. You are being evaluated under the category rating method which means, if you are determined to be qualified, you will be placed into the ‘Best Qualified’, ‘Well Qualified’, or ‘Qualified’ category. NOTE: Preference eligible veterans must be selected, or decline further consideration, before applicants who are ineligible for veterans’ preference can be selected (to learn more, visit Veterans' Preference).

We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. We will evaluate your qualifications and eligibility and notify you if you meet minimum qualification requirements. If you are referred for consideration, you may be subject to additional assessments (e.g., technical writing sample or other work sample, job knowledge test, case scenario analysis, scientific data assessment, structured interview, etc.).

NOTE: We do not require a separate statement responding to the competencies, also referred to as Knowledges, Skills, and Abilities (KSAs). However, your resume should clearly show possession of these competencies.

You may preview questions for this vacancy.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Join EPA in protecting human health and the environment and enjoy many work life quality options! Working for the EPA offers you a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. To learn more about us, visit Life and Careers at EPA.

These positions may be eligible for flexible work schedules in accordance with EPA’s Workplace Flexibilities policy. If selected, you may apply for expanded telework or remote work after 90 days of employment. These flexibilities are not guaranteed and will be determined in accordance with policy and position requirements.

These positions have portable work. If selected for this position, you may be eligible for partial work-from-home flexibilities after meeting eligibility requirements, as allowable by agency policy and/or applicable collective bargaining agreement.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF): As a federal employee, you may be eligible for student loan forgiveness under the Public Service Loan Forgiveness program. The PSLF program forgives the remaining balance on federal Direct Loans after you have made 120 qualifying payments while working full-time for a qualifying employer, including EPA. Learn more: pslf.gov

Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Documents to be submitted online:

NOTE: You should ensure your social security number, date of birth, and any other personal information are redacted.
- -Resume clearly stating your experience related to this position as described in the Duties section and Qualifications section. In describing your experience, you need to be clear and specific. We may not make assumptions regarding your experience.
- -Veterans' Preference Documents:
Separated veterans claiming 5-point preference:
Separated veterans claiming 10-point preference based on compensable service-connected disability of 10% or more:
Other separated veterans claiming 10-point preference OR spouses, widows/widowers, or mothers claiming 10-point derived preference:
Active duty service members:
- -Displaced Federal employees under ICTAP/CTAP: copy of your most recent performance appraisal, proof of eligibility, and your most current SF-50 noting position, grade level, tenure, and duty station.
To learn more about submitting documentation, visit Uploading Documents to USAJOBS.

How to Apply
You are strongly encouraged to read the entire announcement before you submit your application for this position.

To begin the application process, click the Apply button to the top right on this screen, follow the prompts to log-in/register, submit all required documents, and complete the assessment questionnaire. To be considered, you must submit a complete application package by 11:59 PM Eastern Time on the day the announcement closes.

All required supporting documents will be collected electronically via the USAJOBS document portfolio feature.

If you cannot apply online, you must contact the Human Resources Office listed below for assistance no later than two business days prior to the closing date of this announcement. You must provide complete application materials by the day the announcement closes.

For detailed instructions to assist you in ensuring your application package is received, go to EPA Announcement Policies and Procedures.

REASONABLE ACCOMMODATION

EPA provides reasonable accommodation to applicants with disabilities. Decisions for granting reasonable accommodation are made on a case-by-case basis.
- If you require reasonable accommodation for any part of the application process (submitting the application or completing the application process), contact the Human Resources Office listed below no later than three business days prior to the closing date of this announcement, and the Human Resources Office will work directly with you.
- If you are referred to the hiring official for consideration and need an accommodation during the selection process (e.g., writing sample or interview), you should notify the person who contacted you from the hiring official’s office.
- If you are selected and need an accommodation during the hiring process, notify the HR Specialist who made the job offer to you.
The National Reasonable Accommodation Coordinators will provide assistance to you, the Human Resources Office, and/or the hiring official as needed. For more information, see Reasonable Accommodation.
Agency contact information

RTP Shared Service Center
Phone

919-541-3014
Email

RTP_HR_Shared_Service_Center@epa.gov
Address

Environmental Protection Agency
U.S. EPA, HRMD
Mail Drop: C639-02
109 T.W. Alexander Drive, P.O. Box 12055
RTP, North Carolina 27711
United States

Next steps

You can track the progress of your application via your USAJOBS account by clicking the Track This Application link. Through your USAJOBS account, you will be notified of the status of your application at four touch-points (some of these notifications may be combined): (1) when your application is received; (2) when we conduct an eligibility and qualification review of your application package; (3) when applications are referred (or not) to the hiring manager; (4) when a selection is made (or not) for the position or the job is canceled. It is your responsibility to check your USAJOBS account for this application status information. In addition, you will be contacted if further evaluation or interviews are required. If you are selected, you will be contacted personally by the human resources office posting this announcement.

NOTE: We may verify all information you provide in your resume and questionnaire responses through reference and/or background check, and/or verification of your education. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration.

Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request

Required Documents

Documents to be submitted online:

NOTE: You should ensure your social security number, date of birth, and any other personal information are redacted.

-Resume clearly stating your experience related to this position as described in the Duties section and Qualifications section. In describing your experience, you need to be clear and specific. We may not make assumptions regarding your experience.

-Veterans' Preference Documents:

Separated veterans claiming 5-point preference:

DD-214 Member 4 copy (or other copy indicating character of service) or other official document/statement from the Armed Forces showing separation, discharge, or release from active duty; document must show separation is under honorable conditions (Honorable or General Discharge)

Separated veterans claiming 10-point preference based on compensable service-connected disability of 10% or more:

DD-214 Member 4 copy (or other copy indicating character of service); document must show separation is under honorable conditions (Honorable or General Discharge); and

VA letter stating overall/combined disability rating (percentage); and

SF-15 (use current version: SF-15 Form) (see page 2 for documents that can be submitted in lieu of the DD-214 and VA letter)

Other separated veterans claiming 10-point preference OR spouses, widows/widowers, or mothers claiming 10-point derived preference:

SF-15 (use current version: SF-15 Form); and

Other required documentation indicated on the SF-15

Active duty service members:

Certification from the armed forces documenting active duty dates, expected discharge/release date, campaign medals/badges, and character of service (a certification is any written document from the armed forces that certifies you are expected to be discharged/released from active duty service in the armed forces under honorable conditions (Honorable or General Discharge) within 120 days after you submit the certification)

-Displaced Federal employees under ICTAP/CTAP: copy of your most recent performance appraisal, proof of eligibility, and your most current SF-50 noting position, grade level, tenure, and duty station.

To learn more about submitting documentation, visit Uploading Documents to USAJOBS.

Help

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

By Environmental Protection Agency

Talk about an organization that's gone green. The US Environmental Protection Agency (EPA) develops and enforces environmental policy and regulations throughout the country. It is responsible for administering all or part of a multitude of laws, s...

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FUNDING

Public

INDUSTRY

National Agencies

TEAM SIZE

10000+

LOCATION

Hybrid, based in Washington, DC

DATE POSTED