Information Technology Manager - job 2 of 2

NBBJ is a design and architecture firm, led by ideas and a culture of collaboration. With offices around the globe, the diverse perspectives of your future colleagues and clients will inspire and challenge you to be extraordinary. Innovation and creativity are at the heart of our work: creating spaces and experiences that better connect people to each other as they live, learn, and work in their communities. We partner with pioneers like Amazon, The Bill and Melinda Gates Foundation, and Massachusetts General Hospital as we create solutions for tomorrow guided by our vision: we design for life. Are you interested in designing what’s next? Join us.

This role at a glance:

This is an excellent opportunity to join NBBJ Columbus or Seattle as an Information Technology Manager. NBBJ is seeking an experienced technology manager to lead our service, application, development, security, and infrastructure teams. The role is office based but does offer flexibility of up to two days p/week virtual. Our ideal candidate has a successful track record of designing scalable technology solutions in a complex multi-location midsized enterprise organization. Is highly collaborative, possesses strong written and verbal communication skills, strong project management and time management skills and the desire and ability to work in a fast paced, collaborative environment.

In your new role, you will:

• Interact professionally with internal stakeholders and external customer teams to discover and meet business needs
• Provide technical and logistical guidance to team leaders on a wide range of complex technologies
• Drive the scaling and sustainment of our current global infrastructure to meet the demand of our customers
• Troubleshoot complex problems and develop innovative solutions day to day
• Lead, coach, and mentor other team members. Perform cross-training and facilitate information sharing among team members
• Develop/revise 3 year technology roadmap to prepare to meet future business needs/goals
• Review and refine yearly budgets with team leaders
• Meet with vendors to discuss product offerings, address technical issues/deficiencies, and influence new products and services to meet growing and changing requirements
• Required to be contactable and able to respond to critical business needs outside of normal business hours.

What you will need to succeed:

• At least ten years of relevant experience in a mid-sized multi-location environment
• Experience in the following areas:
  • Leadership
    • Initiative management and tracking
    • Prioritization expertise
    • Strategic planning
    • Team mentoring, cohesion, and career development
    • Vendor management and relationships
    • Procurement tracking
    • Budget creation, proposal, and tracking
    • Firmwide communication
  • Network
    • CCNP (or higher) level certification or knowledge of IP networking
    • DNA and ThousandEyes experience highly preferred
  • Systems
    • MCSE level certification or knowledge of Microsoft on-prem, Azure, and O365 infrastructure technologies
  • Security
    • Framework analysis and planning (CE+, NIST, CMMC)
    • Vulnerability scanning and remediation
    • Incident response
• Highly autonomous, detail oriented, possesses strong written and verbal communication skills
• Excellent analytical skills
• The desire and ability to work in a fast paced, collaborative environment is essential