Job details

Information Technology Manager

The third era of AI has arrived, powered by foundation models. Foundation models are achieving step-function increases in scale, versatility, and accuracy compared to legacy AI technologies, presenting an opportunity for organizations to fundamentally transform their business and operations.

SambaNova DataScale is enabling organizations and enterprises to achieve the transformative promise of these new AI technologies with a fully integrated hardware-software system that delivers innovation across the full AI stack, creating the AI backbone for the next 10 years and beyond.

Working at SambaNova

SambaNova is hiring an Information Technology (IT) Manager to support our team's growth as a leading provider of AI computing platforms. This role will be managing the helpdesk, including desktop and engineering support, outsourcing various IT responsibilities, vendor management, purchasing, and negotiations. The IT Manager will work with other departments to ensure that our IT systems and processes meet the needs of our company and support our overall business objectives.

Basic Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of direct experience providing desktop operations or engineering support

Additional Required Qualifications

Strong knowledge of helpdesk operations, desktop, and engineering support
Experience with macOS, Windows, MDM, authentication, VPN, etc for desktop support
Experience with HPC environments for software engineering support
Familiarity with enterprise-level networking, including firewalls, switches, routers, VPNs, wifi, etc.
Experience with outsourcing various IT responsibilities, SaaS, and contractors
Prior experience in a managerial role

Preferred Qualifications

Master's degree in Information Technology, Computer Science, or a related field
Experience with managing large-scale IT projects
Knowledge of IT security and compliance requirements
Familiarity with emerging technologies and trends in the IT industry

Annual Salary Range and Level

The base salary for this position ranges from $180,000/year up to $200,000/year. This range is based on role, level, and location and reflects the salary target for new hires in the US. Individual pay within the range will depend on a number of factors, including a candidate's job-related qualifications, skills, competencies and experience, and location.

Benefits Summary

SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 80% premium coverage for dependents and offer a Health Savings Account(HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans in addition to Flexible Spending Account(FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits includes a full subscription to Headspace, access to One Medical, counseling services with an Employee Assistance Program, and much more.

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Submission Guidelines

Please note that in order to be considered an applicant for any position at SambaNova Systems you must submit an application form for each position for which you believe you are qualified.

If you are a new, recent (within the last two years), or upcoming college graduate and are interested in opportunities with SambaNova Systems, please apply through our University job listings.

EEO Policy

SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

Customers turn to SambaNova to quickly deploy state-of-the-art AI capabilities to meet the demands of the AI-enabled world. Our purpose-built enterprise-scale AI platform is the technology backbone for the next generation of AI computing. We enable customers to unlock the valuable business insights trapped in their data. Our flagship offering, Dataflow-as-a-ServiceTM, overcomes the limitations of legacy technology to power the large complex foundation models that enable customers to discover new services and revenue streams, and boost operational efficiency. Headquartered in Palo Alto, California, SambaNova Systems was founded in 2017 by industry luminaries, and hardware and software design experts from Sun/Oracle and Stanford University. Investors include SoftBank Vision Fund 2, funds and accounts managed by BlackRock, Intel Capital, GV, Walden International, Temasek, GIC, Redline Capital, Atlantic Bridge Ventures, Celesta, and several others. Visit us at sambanova.ai or contact us at info@sambanova.ai. Follow SambaNova Systems on LinkedIn.

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