Job details

Service Desk Specialist

INFUSE is a global demand partner delivering strategies and outcomes for B2B brands. We seek a Service Desk Specialist to provide level 1 technical support.

Skills

Excellent verbal and written English skills
Experience in IT Service Desk services
Understanding of ITIL framework
Experience with Entra ID and Google Admin console

Responsibilities

Providing technical support and assistance to customers
Basic user-related administration of Google Workspace and Entra ID
Maintaining internal user and technical documentation
Collaborating with IT specialists, project managers, and developers

Benefits

Competitive starting compensation
Paid vacation and sick leave
Opportunities for professional development

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By Infuse

Multiple-time Inc. 5000 honoree, INFUSE is a fully integrated, data-fueled, demand generation engine that offers a host of industry-leading solutions designed to help B2B organizations drive qualified interest.

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