At Inkeep, we're building the future of AI agents for customer experience.
We work with leading AI companies, like Anthropic and Midjourney, and high-growth tech companies like PostHog and Postman. What do they have in common? They want the best experience possible for their users and are on the edge of how AI can be used to support users at scale.
We're growing quickly and looking for new team members who like working at the forefront of technology, with an agile and smart team, and who like to dive deep into customer needs.
Our investors include Khosla Ventures and Y Combinator.
Our customers are often highly technical teams who are embedding us into their docs, help center, inside of their application, and virtually in any touch point or workflow.
Our developer platform is designed to give customers this flexibility. It includes extensible UI components, AI chat and RAG APIs, and other developer-first primitives.
In this role, we expect you to both help customers when needed, then quickly close the loop on how to improve our developer platform, docs, or self-serve experiences to better serve that use case in the future.
If you enjoy engaging with customers but also being an active engineer, this role is a great fit.
Qualifications
3+ years in devrel, solutions engineering, or support engineering, or other engineering roles.
Have experience with at least TypeScript (and ideally Python as well)
Strong communication and writing skills
Bonus
Experience with API, SDK, or UI component library design
Contributed to an open source project
Experience with technical writing
Experience working at a developer tool company
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