Job details

Quality Technician

Role Summary

The Quality Technician will be part of Quality Operations, responsible for production readiness of the Waukesha manufacturing facility. They will support quality processes within the manufacturing site and cross-functionally within the Waukesha business unit. They will develop an in-depth understanding of quality theories, practices, concepts and principles in all parts of the manufacturing function. They will provide technical guidance and solve problems through analysis and leveraging multiple sources of information to deliver a high-quality product to our customers while ensuring quality processes are being met.

Essential Responsibilities

Collaborate with technicians and cross-functional stakeholders to ensure quality readiness of our manufacturing processes.
Support operations quality by ensuring the quality assurance of products, services and manufacturing processes.
Act as a resource for quality assurance and quality control processes within manufacturing operations.
Perform inspections as required using multiple measurement and monitoring equipment.
Support the conformance of manufacturing processes, including but not limited to: product inspection and other quality activities including appropriate documentation and ISO compliance.
Support the identification of quality related issues and help to coordinate the implementation of corrective and preventative action plans.
Support the control of non-conforming parts and the investigative and disposition process.
Act as a support and quality subject matter expert when developing corrective action on observed quality and production issues.
Requires minimal supervision to support manufacturing needs.
Support both internal and external process audits within our production to maintain and meet ISO compliance.
Act as a resource in the support of both services and supplier quality issues management and work closely with supplier quality and sourcing teams to quickly resolve quality concerns.
Ensure all quality reports and documents are accurately maintained and the data presented is clearly communicated.
Performs other duties as assigned.

Qualifications / Requirements

2 years’ experience in a quality setting preferred.
Ability to use computer programs to create inspection reports.
Strong analytical, writing and communication skills.
Proven history of completing documentation accurately, legibly, and timely.
Strives to meet or exceed job requirements.
Proficient in Microsoft Office applications.
Flexible in changing priorities.
Strong collaborator who is a positive team player.
Autonomous, results driven and accountable for own actions and takes ownership of decision.
Able to influence without authority by motivating, creating understanding and accountability to drive change at the quality level.
Demonstrated ability to multi-task and coordinate projects simultaneously.

Innio Glassdoor Company Review

3.9