The Patient Access Associate 3 provides excellent service by identifying customer needs and fulfilling customer expectations. Performs assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifies and enters insurance information and authorization/referral requirements into databases. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services and ensures a safe patient care environment to the fullest potential, in an effort to achieve team goals.
Job Responsibilities
Additional Requirements
Experience - 2 years of healthcare patient access experience or 2 years of experience in a healthcare revenue cycle.
Education - High School diploma or equivalent.
Inova's mission is to provide world-class healthcare – every time, every touch – to each person in every community we have the privilege to serve.
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