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QA Engineer

🚕 Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!

In 2023, ABI was acquired by INSHUR, the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers.

We are looking for a QA Engineer here at ABI, based in Westlake Village, CA. You’ll be working for a busy Commercial Insurance Brokerage that specializes in the "for hire" transportation industry, which includes taxicab, limousine, and rideshare TNC APP based companies. You’ll have the opportunity to work remotely while also connecting with your colleagues at our Westlake office at least once a week, fostering a dynamic and supportive environment.

You’ll be working with an international team with hubs in New York City 🗽, Westlake, CA ⛰️, Dallas, TX ⭐, UK 🇬🇧, and the Netherlands 🇳🇱 who are re-inventing insurance.

Supported by (and reporting to) the Senior Software Engineer, you'll be joining a friendly team of 4 who believe in delivering high-impact, product-first innovative solutions that drive excellence in insurance technology. 

We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride.

What you'll do

As a QA Engineer you will be responsible for leading quality assurance efforts, developing and executing testing strategies, automating tests, and enhancing CI/CD pipelines to ensure optimal software performance, reliability, and process improvement.

You’ll be working on: 

  • Creating and executing manual and automated test plans, integrating them into CI/CD pipelines for seamless deployment.
  • Developing, maintaining, and optimizing automated test scripts for functional, regression, and performance testing.
  • Identifying, documenting, and tracking bugs, working closely with developers to ensure issues are resolved efficiently.
  • Performing performance and regression testing to ensure system stability and prevent disruptions from new features.
  • Maintaining detailed documentation of test cases, scripts, and results, providing clear insights to the team.
  • Continuously improving testing processes and collaborating with cross-functional teams to deliver high-quality software.

🎯 While we prioritise aptitude and passion over a strict checklist of requirements, we've outlined a core set of skills we believe will lead to success in this role. To make things clear, we’ve categorised them into “essentials to thrive in the role” and “additional skills that could set you apart”

We'd love to hear from you if you have

…these essentials to thrive in the role; 

  • Experience with automation tools like PHPUnit, Selenium, JUnit, TestNG, and mobile first testing.
  • Proficiency in CI/CD tools and basic security concepts.
  • Ability to design and write detailed, efficient test cases covering all scenarios.
  • Skilled in performing exploratory testing beyond predefined scripts.
  • Start up or financial service experience with a preference of insurance

… these additional skills that could set you apart

  • Hands-on experience with cloud services and environments.
  • Strong communication skills for effective collaboration with cross-functional teams.
  • Certified Software Tester (CST) Certification
  • ISTQB (International Software Testing Qualifications Board)

You’ll love it here if you: 

💡 Thrive navigating ambiguity and finding clarity in uncertain situations.

👏 Take pride in being accountable and owning your responsibilities.

🚀 Enjoy in a fast-paced environment where change happens quickly.

🔧 Are solutions-focused and driven to overcome challenges.

💪 Embrace resilience and adapt to setbacks with a positive attitude.

🧠 Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding.

You may not enjoy working here if:

⏳ Prefer a more structured, slow-moving environment.

📝 Feel most comfortable when tasks and processes are clearly defined from the start.

🤔 Struggle with handling multiple challenges at once or adapting to frequent changes.

🚫 Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities.

What to expect from the process: 

Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience.

First Interview: 60-minute video call with the Senior Software Engineer where we will delve into the role, including technical questions and an opportunity for you to ask questions.

Second Interview: 60-minute video call with the Director of Engineering and the People Partner for the team of engineers, to cover team and company fit

Meet the team: 60-minute onsite where you’ll get to meet the rest of the engineering team and stakeholders.  

What we offer

Our budget for this role is $100,000 - $135,000 and we will take into account any previous experience and location of work when agreeing on the final offer. 

We offer all our employees stock options. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes:

🌴 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays

🩺 Medical, dental and vision health insurance plans

🛡️ Life insurance, short-term, and long-term disability benefits 

🍼 13 weeks fully paid parental leave for all new parents, regardless of your gender

💵 401(k) with 4% company match

🚉 Commuter Benefits

🕐 Flexible working hours to fit your lifestyle

📚 $650 annual training allowance & learning opportunities

🧘‍♀️ $50 monthly wellbeing and home setup allowance

📞 24/7 Employee Assistance Program and mental health benefits

It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. 

About Us

🚕 INSHUR is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers.

💡Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise.

🚀 Backed by some off the most forward thinking VC’s including Viola Growth, JVP, Munich Re, Viola Fintech, MTech Capital, Antler, and MS&AD, we have secured over $70 million in funding  as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.

🌍 As a global team of around 250 people based across the US, UK, and the Netherlands, we value:

🤝 Generosity, inclusivity, open-mindedness, and diversity

🏆 Delivering great results and learning in the open

🎯 Freedom to make long-term, high-impact decisions

💙 The wellbeing of our teammates and the people around us

And… Enjoying the ride!

Equal opportunities

🌈 At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.

🌍 As of July 2024, our team consists of 43% women, 26% from BAME or BIPOC backgrounds, and 13% LGBTQ+ 🌈. We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards 🏆.

🏢 We recognise that early-stage companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity.

⏰ While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate.

🛠️ If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.

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Average salary estimate

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$100000K
$135000K

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What You Should Know About QA Engineer, Inshur

Are you ready to dive into a vibrant and innovative world? Join ABI as a QA Engineer! This is not just another job; it’s your chance to make a difference in the dynamic landscape of insurance technology. ABI is part of INSHUR, a leading global provider of insurance tailored for the on-demand economy, and we’re excited to welcome you to our growing team. Picture yourself working from the comfort of your home while connecting weekly with our fantastic colleagues in Westlake Village, CA. Our diverse international crew, spanning hubs from New York City to the Netherlands, is dedicated to creating high-quality solutions for the “for hire” transportation industry. As a QA Engineer, you will play a vital role by developing and executing testing strategies, automating tests, and ensuring reliability in our software systems. Your day-to-day will involve creating detailed test plans, identifying issues, and collaborating with our talented developers to enhance performance. We value your ability to think critically, embrace challenges, and contribute to an innovative culture where ideas flourish. Whether you’re optimizing CI/CD pipelines or performing exploratory testing, you have the freedom to bring your skills to life. With a supportive team and endless opportunities for growth, you’ll love being part of a mission that’s redefining how drivers experience insurance. Does this sound like the adventure you’re seeking? Let’s make magic happen together at ABI!

Frequently Asked Questions (FAQs) for QA Engineer Role at Inshur
What are the responsibilities of a QA Engineer at ABI?

As a QA Engineer at ABI, you'll be leading the quality assurance efforts by developing and executing testing strategies, automating test processes, and enhancing CI/CD pipelines. You'll create detailed test plans, identify and document bugs, perform performance testing, and ensure that our software maintains optimal reliability. This position requires close collaboration with developers to resolve issues and improve testing processes. Your role is crucial in delivering high-quality software in the fast-paced insurance tech landscape.

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What skills are essential for a QA Engineer position at ABI?

To thrive as a QA Engineer at ABI, essential skills include experience with automation tools like PHPUnit and Selenium, proficiency in CI/CD tools, and the ability to design comprehensive test cases. You'll need a solid grasp of exploratory testing and ideally some experience in startup or financial services, particularly in insurance. Strong communication skills are crucial for collaborating effectively with cross-functional teams, ensuring that high standards are met throughout the development process.

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What does the QA Engineer hiring process at ABI look like?

The hiring process for a QA Engineer at ABI starts with a 30-minute video screening call with our Talent Team, followed by a technical interview with the Senior Software Engineer. After that, you will meet with the Director of Engineering and People Partner to discuss team fit. Lastly, you’ll have an onsite meeting to connect with the engineering team. This thorough process ensures that we find the right fit for both the candidate and the ABI team.

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What opportunities for growth are available for QA Engineers at ABI?

ABI is committed to fostering a growth-oriented environment. As a QA Engineer, you will have access to continuous learning experiences, mentorship opportunities, and an annual training allowance of $650. We encourage our team members to take ownership of their professional development through collaborative projects and by exploring new ideas within our innovative tech culture, ensuring that your career can thrive alongside ABI's expansion.

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What benefits does ABI provide for QA Engineers?

ABI offers a competitive salary range of $100,000 - $135,000 for QA Engineers, along with enticing benefits like stock options, a generous holiday allowance, health insurance plans, and flexible work hours. You can also enjoy 13 weeks of fully paid parental leave, a well-being allowance, and a structured support system that engages with employees' long-term growth and well-being. ABI deeply values its team's health and work-life balance, creating a positive and sustainable work environment.

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Common Interview Questions for QA Engineer
Can you explain your experience with automation tools as a QA Engineer?

When answering this question, be specific about the automation tools you have used, such as Selenium or PHPUnit. Share examples of how you implemented these tools in your previous projects, the challenges you faced, and how you overcame them. Demonstrating a solid understanding of automated testing processes and their impact on software quality will showcase your expertise and fit for the QA Engineer role at ABI.

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How do you approach creating a test plan?

To effectively answer this question, describe your method for developing comprehensive test plans. Discuss how you assess requirements, identify testing objectives, and outline the testing strategy. Provide insights into how you balance manual and automated testing and prioritize test scenarios based on risk and impact. This will demonstrate your systematic approach and thorough understanding of quality assurance processes.

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What is your process for identifying and documenting bugs?

When explaining your process for identifying and documenting bugs, focus on the tools you use for tracking issues (like JIRA), your method for logging detailed bug reports, and how communication with developers plays a role in resolving issues. Sharing a specific example of a critical bug you reported and the outcome can illustrate your attention to detail and commitment to high-quality software as a QA Engineer at ABI.

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Can you describe your experience with performance testing?

To answer this, outline your experience with performance testing tools and methodologies. Explain how you determine performance benchmarks, execute tests, and analyze results to identify performance bottlenecks. Providing examples of how you implemented changes based on performance metrics will show your critical thinking and problem-solving skills necessary for a QA Engineer position at ABI.

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How do you stay current with the latest trends in software testing?

Address this question by discussing your proactive strategies for staying updated on industry trends, such as subscribing to relevant blogs, participating in webinars, or attending conferences. You can mention any certifications you pursue, such as ISTQB, as part of your commitment to professional development. This highlights your passion for continuous learning and improvement, aligning with ABI’s values.

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Describe a challenging testing scenario you've faced in the past.

When discussing a challenging scenario, focus on a specific situation, the obstacles you encountered, and the steps you took to resolve it. Emphasize your problem-solving abilities and critical thinking skills, as well as teamwork and communication with other stakeholders. This will provide insight into your resilience and adaptability, which are key traits for a QA Engineer at ABI.

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How do you handle tight deadlines and multiple projects?

In addressing this question, emphasize your organizational skills, ability to prioritize tasks, and maintain clear communication with your team. Describe specific strategies you use to manage your time and ensure quality even under pressure. Sharing a concrete example of how you successfully met a deadline while maintaining high standards will demonstrate your capability to thrive in ABI’s fast-paced environment.

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What role do you think QA plays in the software development lifecycle?

Articulate your understanding that QA is not just a final step but an integral part of the software development lifecycle. Explain how incorporating testing early in the process improves product quality and reduces costs in the long run. Stress the importance of collaboration with development teams to create a culture of quality, aligning closely with ABI's commitment to delivering excellent insurance technology solutions.

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Why do you want to work as a QA Engineer at ABI?

When answering, convey your enthusiasm for working in the insurance technology space and specifically for ABI’s innovative approach to making insurance accessible and fair. Mention how your values align with ABI’s focus on teamwork, quality, and continuous improvement in the industry's evolution. Your motivation and connection to ABI’s mission will be key in showcasing your genuine interest in the QA Engineer role.

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How do you ensure high standards for software quality?

Discuss how you maintain high standards by establishing rigorous testing protocols and fostering a culture of accountability within your team. Share specific practices, such as peer reviews, automated tests, and continuous integration, which help ensure thorough and consistent quality checks. This reflection illustrates your commitment to excellence, reinforcing why you would be a valuable QA Engineer at ABI.

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Inclusive & Diverse
Empathetic
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We are on a mission to change the way drivers buy and feel about insurance, for good.

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 4, 2024

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