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Job details

Inside Sales/Customer Service

LOVE PEOPLE & SALES? WORKING FROM HOME? UNLIMITED EARNINGS POTENTIAL?

Signarama, the world's largest sign franchise, is seeking experienced, sign-industry customer service/inside sales representatives for our team serving Santa Monica, West Los Angeles and the South Bay.

If you are a professional people-person with proven customer service experience, dedicated to ensuring a positive client experience, we are the place for you!

And you can choose to work from our office or from home.

The Customer Service Representative - officially Client Accounts Specialist (CAS) - is a key role within a Signarama location. The CAS is the in-house representative for our clients and is responsible for ensuring client branding requirements are fully met by ensuring complete and accurate information from sales to production, on-time progress and excellent ongoing communication with clients.

REQUIREMENTS:

A warm, friendly, caring demeanor
Self-motivated, with high energy and an engaging level of enthusiasm
Strong problem identification and objection resolution skills
Ability to keep track of many projects – multi-tasker and organized
Excellent communications skills
Professional demeanor and appearance
Confidence and comfort with learning new software
Experience with Zendesk a major plus
Sign Industry Experience a major plus
Dependability
Attention to Detail
Follow Through
A Positive Attitude
A Team Player

ESSENTIAL RESPONSIBILITY AND DUTIES:

Ensure Client Satisfaction
Respond to all inquiries expeditiously
Oversee projects from beginning to end
BE the inhouse client advocate

ABOUT US:

Signarama Santa Monica | West LA | South Bay serves as the brand building and visibility expert throughout Los Angeles county. We don't just sell signs... just about anyone can do that. We sell on-time quality! We deliver multiple products and services to serve as solutions for businesses to increase customers and build brand awareness. Every Signarama store is independently owned and operated by highly trained experts who serve their local community. Signarama Santa Monica, West LA and South Bay are owned and operated by Kinney Custom Signs, Inc.

Signarama Glassdoor Company Review

3.5