Account Manager, Mid-market

We’re hiring an Account Manager to join our growing Account Management division at Insider Intelligence, the leading provider of research focused on digital transformation. 

At Insider Intelligence, our research empowers our clients with the data, insights, and analysis to make grounded decisions in a digital world.  You will be joining a team that prides itself on learning, having fun, winning, teamwork, continuous improvement and achieving results.

As an Account Manager, you will focus on ensuring customer success, retention and growth, while constantly looking for opportunities to broaden client relationships within some of our largest accounts. An Account Manager’s client book is composed of the world’s largest brands and media players. A successful Account Manager is a proactive problem solver with a dedication to client success and a strong sales acumen.

• A committed partner to fostering an inclusive culture and values a representative workplace that embraces diversity of thought and experience.
• A strategic problem solver and negotiator who understands clients’ needs and always figures out a way to make it work. You think creatively to relieve pain points and circumvent obstacles to hit goals.
• A confident communicator who understands how to effectively tailor messaging and articulate value, be it in person, on the phone, or over email. You have an affinity for navigating difficult conversations and can hold your ground in negotiations.
• A results driven and a tenacious go-getter who’s excited by new challenges and stays positive in the face of adversity. You expect yourself to hit - if not exceed - your goals and know how to make it happen. A sales minded professional with an aptitude for building long-term relationships. You’re always looking for ways to optimize.

• Manage day to day relationships with portfolio of 30+ clients and develop account specific strategies 
•  Establish strong relationships with key client contacts; build advocates through value-driven conversations and solutions 
• Maintain consistent level of client activity, specifically call volume and inbound/outbound to senior level client contacts
• Establish clear value proposition that shows the impact of Insider Intelligence on client’s business
•  Identify budget contributors and gain experience selling via a multi-threaded approach
•  Effectively negotiate contracts with a focus on growth
• Consultative selling, which meets the needs of our business and clients

• Full sales cycle Account Management experience 
• Dedication to client success with a proven track record for establishing value propositions which align with client’s business needs and challenges
• Eagerness to form multi-threaded relationships 
• Proven track record of quota attainment
• Prior expertise in digital marketing, media and/or SaaS is preferred

• Salary: $70,000-$90,000  (dependent on skills & experience)
• Commission plan
• Medical, health & vision
• 401k plan with match
• Additional benefits including commuter benefits, phone reimbursement, gym membership discounts etc.

At Insider Intelligence, we value flexibility and understand everyone's situation is different. For that reason, we are open to hiring either fully remote or in office employees.

If this sounds like your dream job, please apply online and tell us why you're a great addition to our team.

Please note that for all positions at Insider Intelligence, there is an exercise component specific to the role to reduce selection bias in our recruiting process and test how you apply knowledge.

About Insider Intelligence:

Insider Intelligence is the world's leading research company focused on digital transformation. We hire people who are passionate about providing business leaders with actionable data and insights in the areas of digital marketing and advertising, media, retail and ecommerce, financial services, healthcare, and more. Our clients, who rely on our content to make informed decisions, include top global brands within Fortune 1000 companies, as well as smaller firms striving to compete in a digital age.

At Insider Intelligence, we pride ourselves on an inclusive work environment and continuously strive for diversity of thought, identity, and experience while encouraging growth and providing support to team members throughout the organization. Insider Intelligence is committed to corporate transparency through regular business updates and an always-open line of communication. Our employees embody our core values of effectiveness, curiosity, excellence through iteration, efficient communication, and diversity and inclusion.

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