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Symplr Functional API Analyst

Job DescriptionInsight Global is seeking a Symplr API Analyst local to Kansas City. The Symplr API Analyst will be responsible for managing and supporting our API integrations, with a focus on SQL reporting, troubleshooting, and stakeholder communication. This role involves 10% SQL reports and data pulling, 50% troubleshooting and supporting new users, and 20% stakeholder interaction - the additional 20% could be training new users, integration work, or project related work.SQL Reporting and Data Pulling (10%):Create and maintain SQL reports to extract and analyze data from various sources.Ensure data accuracy and integrity in all reports.Provide insights and recommendations based on data analysis.Troubleshooting and User Support (50%):Assist new users with onboarding and provide ongoing support for API-related issues.Troubleshoot and resolve technical problems related to API integrations.Document and communicate solutions to common issues.Stakeholder Communication (20%):Engage with stakeholders to understand their needs and requirements.Provide regular updates on API performance and integration status.Collaborate with stakeholders to improve API functionality and user experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirementsstrong functional understanding of and background with Symplr, specifically the timekeeping and scheduling portions of that applicationExperience troubleshooting user issues and setting up new usersExperience working with the business stakeholders to understand API requirements, then testing and tracking those APIs to ensure they meet business requirementsExperience integrating APIs from Symplr into other systemsBasic SQL knowledgeAbility to extract/pull data from Symplr, validate it, and generate reports from that data Healthcare backgroundInfinium or Computrition software experienceAdvanced SQL knowledge/experience nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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Full-time, on-site
DATE POSTED
September 21, 2024

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