Integrated Technology Support Specialist I

This opportunity is open to all interested candidates.

The San Diego Unified School District is seeking an Integrated Technology Support Specialist I to provide initial technical support services through remote, phone and/or in person to end users with issues regarding software, hardware and networks; analyze and provide solutions to complex and routine problems.

There is currently one, 12-month, full-time position available.

The Integrated Technology Support Specialist I will be paid on the OTBS Salary Schedule. Salary Grade: 040. The OTBS Salary Schedule can be found by clicking here.

To view the detailed job description for Integrated Technology Support Specialist I, click here.

EDUCATION AND EXPERIENCE:
Any combination of training, experience, and/or education equivalent to graduation from high school and three years of computer-related customer support experience. A+, Network+, Cisco or other Microsoft Specialist/Engineer certifications are desirable.

LICENSES AND OTHER REQUIREMENTS:
Possession of a valid California driver’s license and availability of a vehicle capable of occasionally transporting computers, and similar related equipment (mileage expense allowance provided).

APPLICATION PROCESS

To be eligible for consideration, interested candidates must submit the following documents:

• 
  Online employment application
  • Please complete the online application to include all current and previous work history and education.
  • Substitute Experience:
    • Please note that general or occasional Substitute Experience is not included when determining if a candidate has met the minimum qualifications for the position.
    • Individuals working in related, specific, LONG-TERM substitute assignments of substantial hours per week must specify each separate long-term assignment in their work history in order for this experience to POSSIBLY count towards meeting the minimum qualifications.
    • This information must include an approximate start date, end date (where applicable), specific site, job title, hours per week, and job duties performed for each long-term assignment.
• Answer all supplemental questions
  • The supplemental questions should be answered thoroughly, clearly and concisely as the responses provided (along with the entire application package) will be carefully reviewed to determine which candidates will move forward in the recruitment process.
• Attach proof of education
  • Education, training, or certifications will only be considered if acceptable documentation is attached
    • Photocopy of Degree or
    • Photocopy of OFFICIAL transcript
    • Photocopy of Licenses and/or Certifications
  • Foreign Equivalency Certification:
    Individuals who have completed high school or college-level coursework at an institution in a country other than the United States must provide a Foreign Equivalency Certification to satisfy the education requirement. A Foreign Equivalency Certification can be obtained for a fee from a professional organization. For more information, including acceptable providers please see Foreign Transcript Evaluation.
• Additional documents
  • A resume may be attached, but not substituted for completing work history, education sections, or the supplemental questions of the employment application.
  • Additional documents, if any, may/should be attached to the online employment application.