Head of Supply Chain

Intelligent Change is a globally recognized brand that has garnered widespread acclaim for its innovative products and unwavering commitment to personal development. According to Forbes, the Five Minute Journal is "a simple yet powerful tool that can transform your mindset and daily routine." Intelligent Change’s products are routinely featured in major publications like The New York Times and The Guardian.

Joining the Intelligent Change team means becoming part of a brand that is synonymous with quality, personal transformation, and exceptional customer experiences. With a global impact and a dedication to empowering individuals worldwide, Intelligent Change inspires and motivates people to embrace gratitude, self-reflection, and positive mindset shifts.

As the Head of Supply Chain, you will manage and lead the activities of the Supply Chain department, working with a small team of two to achieve goals while balancing service, cost, and inventory objectives. This role is ideal for someone who is either ready to take the next step up in their career or has previous experience as a Head of Supply Chain in a smaller organization. We are looking for candidates who are hands-on and comfortable in a dynamic, mid-sized environment, rather than those coming from larger, highly structured organizations.

The Supply Chain team is a key function in delivering the products our customers know and love. We work end to end with key internal stakeholders, plus our factories, freight providers, and 3PL partners to ensure the smooth flow of goods and optimal inventory management across all of our geographies. You will work closely with the Product Development Team to deliver new products to market, and we own demand and supply planning to ensure that all of our vendors and retailers have inventory to sell, whilst keeping tight controls on landed costs.

Roles & Responsibilities

• Oversee supply chain operations, including supplier relationships for PO management, cost management, lead time and order fulfillment (DTC and B2B)

• Ensure the demand plan, stock ordering, and forecasting are effectively managed across the business, maintaining optimal stock levels, cash flow management, and reducing the carbon footprint across all channels and regions.
• You will be responsible for managing relationships with third-party logistics providers. This includes negotiating contracts and service level agreements, monitoring performance metrics, and ensuring that logistics operations are running smoothly and efficiently
• COGS and Gross Margin management: analyzing key performance indicators (KPIs) and data related to supply chain is essential. This will help you identify areas for improvement, track overall performance, and make data-driven decisions to optimize procurement processes

• You are skilled in using data analysis and comfortable with excel and google complex formulas. You can independently gather, organise, and analyze data, identify trends, and provide thoughtful recommendations to enhance supply chain performance.
• You have experience in managing PO, inventory planning & stock management in a retail setting.
• You have experience in managing fulfilment and logistics operations for a consumer goods/retail start-ups with £10+million sales revenue
• You have excellent organisational and project management skills, with a keen attention to detail.
• You have strong problem-solving and decision-making abilities, with the capacity to handle multiple priorities in a fast-paced environment.

Desirable

• Effective communication skills, with proven experience in influencing with credibility up to C-suite
• Experience in managing a small team

Working at Intelligent Change can accelerate your career as you will have the ability to lead and build a business directly with the founders. We’re a team that loves what we do and we all thrive in our ability to make an impact. There are many benefits that come with working with us. Some of which include:

Summer 1 month 4 day work week

Flexible work hours

Hybrid work structure (Tuesday-Thursday in our Kensington office)

Weekly team lunches

Lunch & Learn meets

Equality Statement 

At Intelligent Change, we are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity in our workforce enhances our ability to serve our customers and fosters innovation and creativity.

We welcome applications from all qualified individuals, regardless of race, color, ethnicity, national origin, gender, gender identity or expression, sexual orientation, age, disability, marital status, or any other characteristic protected by law. Our hiring practices are based solely on qualifications, merit, and business needs. We encourage candidates from all backgrounds to apply and join us in building a more inclusive future.