Internal Senior Communications Representative

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

This position will play a critical role in the strategic development and distribution of internal communications within the Great American Insurance Group. As part of the Corporate Marketing & Branding department, this Employee Communications position will collaborate and consult with various corporate services teams (Human Resources, Community Relations, Legal, etc.) generating compelling content to be used through various communication channels, oversee the employee intranet, as well as create communication plans and strategies to support various company and divisional initiatives that help drive employee engagement.

Responsibilities of the role:

• Works with internal corporate services and/or divisional teams as a communication consultant. Identifies and documents customer objectives, audience, standards, timing, and distribution methods. Expected to recommend methods or tools to improve the effectiveness of communications.
• Participates in designing communication strategies and detailed plans for moderately complex communication initiatives. Ensures timelines coordinate with other company communication efforts. Responsible for the execution of plans.
• Researches, prepares, writes and reviews internal and/ or external communications. Ensures communications are appropriate, accurate, and align with company style guidelines and AP Style Guide.
• Generates content for use within the employee intranet. Ensures intranet content meets stated governance guidelines.
• Distributes communications via multiple channels ensuring alignment with company voice and corporate brand.
• Educates customers about communication review process and procedures.
• Coordinates routing and securing appropriate approvals from all stakeholders including leadership.
• Serves as a liaison with technology teams to assist with maintaining and updating communication distribution lists and employee intranet
• Performs administrative tasks for monthly reporting, company archive and others, as needed

Qualifications

• 5 – 8 years of communication experience in a corporate setting; HR, financial and/or insurance background desirable
• BS/BA in Communications, Public Relations, English, Journalism or another related field
• Excellent writing and editing skills
• Strong project management skills
• Confident decision-making ability; deadline driven
• Ability to manage multiple projects / priorities simultaneously; skilled multi-tasker
• Excellent organizational and prioritization skills; high attention to detail
• Knowledge of Microsoft Office and SharePoint

Business Unit:

Benefits:

We offer competitive healthcare, retirement and paid time off benefits.