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HR Senior Communications Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

Intuitive’s People Experience team is passionate about creating a workplace where employees are informed, engaged, and inspired to have a positive impact on each other, our company, and the world.

We’re looking for an innovative and collaborative employee communications authority to serve as a credible executive and functional advisor to our Human Resource team. In this role, you will be a strategist, planner, content creator, and project executor as you help your internal HR clients design and deliver strategic communications assisting many of our most important employee-facing corporate initiatives.

Roles and Responsibilities

  • Develop and deploy functional communications strategies for key Human Resources (HR) senior executives and functional teams.
  • Act as communications strategist and advisor for HR senior executives, assisting them in the development of their messaging platforms and communications to achieve business and internal communications goals.
  • Develop messaging, communications, and project plans to ensure effective comprehension and adoption among employees of all levels, including senior executives. Own all stages of communications development, from conception through rigorous execution.
  • Author, proofread, and edit a variety of written, visual, and multimedia communications tailored for a wide range of digital and in-person channels, including presentations, videos, email newsletters, digital signage, intranet sites and more.
  • Build and maintain exceptional relationships with internal client partners across the company, within and outside of HR.
  • Measure success and evolve strategies to ensure optimal outcomes.

Qualifications

Required Skills and Experience

  • 12+ years of employee communications work experience.
  • Experience leading employee communications for an HR organization.
  • Exceptional communication (written and verbal) and presentation skills.
  • An aptitude for working with and influencing a variety of internal stake-holders, executives, and audiences.
  • Ability to think strategically, plan, and execute on multiple projects simultaneously in fast-paced environments.
  • Ability to synthesize complex concepts quickly, navigate ambiguity, and artfully solve tough problems.
  • Exceptional relational skills and a team-player attitude.
  • Proven advanced PowerPoint skills (graphic design and video editing skills a plus).
  • Working knowledge of AP style.
  • This role requires working onsite 3 days / week in our Sunnyvale, CA office.

Required Education and Training

  • Bachelor’s degree in English, Communications, Marketing, or Business Administration, or equivalent combination of education, training, and experience.

#LI-HYBRID #weareintuitive #dei

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$125000 / YEARLY (est.)
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$110000K
$140000K

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What You Should Know About HR Senior Communications Manager, Intuitive

Join Intuitive as an HR Senior Communications Manager and play a pivotal role in our People Experience team, where passion meets innovation! Located in sunny Sunnyvale, CA, you'll collaborate with a diverse and inclusive team dedicated to revolutionizing minimally invasive care. In this exciting position, you’ll be the go-to expert for employee communications, helping our HR senior executives articulate their messages and corporate initiatives effectively. Your day-to-day will involve crafting engaging communications strategies, developing content that resonates with employees at all levels, and ensuring everyone is informed, inspired, and engaged. You'll have the chance to create various content types — from powerful presentations to eye-catching multimedia communications — that reflect the energy and drive of our culture. Building exceptional relationships across departments is essential, as is the ability to navigate fast-paced environments. If you're ready to bring your 12+ years of employee communications experience to a company that empowers its team members and strives to create a positive impact, we can’t wait to meet you! Let’s advance the world of healthcare together at Intuitive.

Frequently Asked Questions (FAQs) for HR Senior Communications Manager Role at Intuitive
What are the primary responsibilities of an HR Senior Communications Manager at Intuitive?

As an HR Senior Communications Manager at Intuitive, your responsibilities include developing and implementing communication strategies for HR senior executives, crafting messaging for corporate initiatives, and creating diverse content such as presentations and newsletters. You'll work closely with internal clients to ensure effective communication across the company and measure the success of each strategy to refine the approach continually.

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What qualifications are necessary for the HR Senior Communications Manager position at Intuitive?

To qualify for the HR Senior Communications Manager position at Intuitive, candidates should have a bachelor’s degree in English, Communications, Marketing, or Business Administration, along with 12+ years of experience in employee communications, particularly within an HR setting. Exceptional communication skills and a strong ability to build relationships with various stakeholders are essential for success in this role.

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How does Intuitive support employee development for the HR Senior Communications Manager role?

Intuitive is committed to the long-term growth of its employees, including those in the HR Senior Communications Manager role. The company invests resources in personal development and offers opportunities to advance skills, gain new experiences, and contribute to meaningful initiatives within the organization.

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What is the company culture like at Intuitive for an HR Senior Communications Manager?

The company culture at Intuitive is inclusive, diverse, and driven by a shared mission to enhance healthcare through minimally invasive solutions. As an HR Senior Communications Manager, you can expect to be part of a team that empowers its members to communicate openly and authentically while creating positive changes within the workplace.

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Is a hybrid work environment available for the HR Senior Communications Manager role at Intuitive?

Yes, the HR Senior Communications Manager position at Intuitive offers a hybrid work environment, requiring employees to work onsite in Sunnyvale, CA, three days a week. This flexible approach allows team members to collaborate in person while also benefiting from the freedom to manage their work environment.

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Common Interview Questions for HR Senior Communications Manager
Can you discuss your experience in developing communication strategies for HR?

In answering this question, highlight specific projects where you developed communication strategies for HR initiatives. Mention your role in collaborating with HR leaders, the challenges you faced, and how you measured the effectiveness of your strategies to ensure stakeholder engagement.

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How do you approach crafting content for diverse audiences within an organization?

To address this, explain your understanding of audience segmentation and the importance of tailoring content for different employee levels. Provide examples of how you've adapted messaging based on specific audience needs and preferences to ensure engagement and clarity.

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What tools and software do you typically use for creating communications materials?

Share your experience with various tools, such as PowerPoint, design software for visuals, and platforms for newsletters or intranet updates. Discuss how these tools have helped you create engaging content and streamline communication processes.

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How do you measure the success of communication initiatives?

In your response, discuss how you define key performance indicators (KPIs) for communication initiatives, such as employee engagement metrics, feedback surveys, or focus group insights. Share specific instances where you adjusted your strategies based on these metrics for improved outcomes.

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Can you give an example of how you managed a communication crisis in a previous role?

Here, describe a situation where a communication crisis arose, detailing the steps you took to address the issue, the stakeholders involved, and how you effectively communicated solutions while maintaining transparency and trust.

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What strategies do you use for engaging employees with your communications?

Discuss the importance of two-way communication and employee feedback in creating engaging content. Share examples of interactive formats you've used, such as Q&A sessions or employee input surveys, to involve them in decision-making processes.

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How do you stay updated with trends in employee communications?

To answer this, outline how you follow industry trends, attend workshops, or participate in professional associations. This shows your commitment to continuous learning and staying ahead in the communications field.

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Describe your experience working with senior executives.

In your response, emphasize your ability to build relationships with senior executives and how you communicate their vision effectively. Provide examples of working closely with leadership to align HR communications with broader organizational goals.

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What challenges have you faced in employee communications, and how did you overcome them?

Share a personal experience of a communication challenge, such as resistance to a new initiative or unclear messaging. Explain the steps you took to address the challenge, such as gathering feedback and refining your approach to achieve a successful resolution.

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How would you handle conflicting messages from multiple departments?

Discuss your approach of facilitating cross-departmental collaboration and communication to ensure consistency in messaging. Highlight your ability to mediate conversations between departments to align on a unified message for stakeholders.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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DATE POSTED
April 15, 2025

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