Community Manager Manufactured Housing Community - job 1 of 3

Hey YOU! We dare you to quit your boring job. We have the perfect position for you. Let’s talk! Now is the time to make your move!

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.
  

What’s in it for you?

• Compensation: $28.00 - $30.00 hourly (depending on experience) + housing and utilities. The size of the housing provided is a 3-bedroom, 2 bathroom manufactured home with a fenced yard and a two-car garage located on the property *Living on-site is required*
• Benefits:Medical, Dental, Vision, 401K, Life Insurance, 4 Weeks PTO, Health Savings Account, Referral Program
• Benefits Eligibility: Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment
• Schedule: Generally, Monday - Friday; 8am-5pm; however, weekend and after-hours availability is required for open houses and marketing events over the next 12+ months
• Awesome Company Culture!
  

Job Description Summary

We are seeking a dedicated Community Manager to manage the day-to-day operations at our manufactured housing community, Mill Villa (228 homes), located in Jamestown, CA. This role includes managing team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals and ensures that the operation of the property complies with company policies and procedures and other laws and regulations governing manufactured housing operations. 
  

Key Responsibilities:

• Oversees the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance 
• Enforce lease agreements, community rules, and regulations
• Exercise commons sense, good judgement, and consistency with management related matters
• Oversee the application process for new move-ins
• Lead, coach, and motivate team members to ensure employees feel valued and empowered
• Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders
• Ensures compliance with regulatory requirements, preparation, and submittal of reports to partner agencies
• Ensures that all property staff adheres to the policies and procedures
• Oversees the collection of rents and other monies and completes bi-monthly deposits of all monies collected
• Reviews all delinquent accounts, resident receivables, and accounting reporting
• Conducts interviews, hires, training, evaluations, development, and discipline of all on-site staff
• Meets with and responds to resident concerns and grievance requests. 
• Liaisons with local community development agencies and law enforcement. 
• Adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements. 
• Ensures site staff responds to resident requests or complaints. 
• Manages legal work-up for property 

Check out our Company and Community reviews!

• https://www.ipgliving.com/careers
• https://www.ipgliving.com/resident-testimonials
  

If you are interested in having quick chat about this position, click apply now and we will reach out to you shortly!

Qualifications & Requirements:

• 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Familiarity with property management software and basic accounting systems
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Must have a valid driver's license
  

What Will Make You Stand Up:

• Skilled at and comfortable with adapting to changing priorities while ensuring residents feel heard and supported
• Brings a proactive, solution-oriented mindset, using available resources and company guidelines to resolve issues efficiently and independently
• Brings a proactive, solution-oriented mindset, using available resources and company guidelines to resolve issues efficiently and independently

• Medical, Dental, Vision, 401K, Life Insurance, 4 Weeks PTO, Health Savings Account, Referral Program
• Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment