Technical Engagement Manager
The Technical Engagement Manager is responsible for the end-to-end management of the software resolution implementation process and key deliverables for clients. They will work Irth clients to customize and install software systems. In this role, you will understand the client’s business and translate business needs into requirements, demonstrate how purchased software systems work, and answer questions relating to implementation. This role is responsible for project management, training, troubleshooting, and ongoing support to ensure that the software solution meets the client's needs and complies with all relevant regulations.
The ideal candidate will be a strong individual contributor with an ability to influence decision-makers and juggle various priorities at any given time. They will possess excellent communication skills, a keen attention to detail, and the ability to work independently as well as part of a team. This is a critical role that requires a proactive approach to problem-solving.
Responsibilities
Qualifications
Life at Irth
irth Solutions is a provider of cloud-based software for 811 ticket management, asset protection, mobile workforce management, and no-code app creation. irth Solutions software is used by industries such as construction, telecommunications, utilit...
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