Description
Job Type
Full-time, Hybrid work schedule!!!
About ISG Technology
At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades.
Join in on the Success
As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings.
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes!
Key Accountabilities:
1) Contracts Administration
2) Contracts Invoicing
3) Preparing Order for Vendors
4) Receive Orders
5) Invoice Received Orders
Job Summary: As Operations Administrator / Contracts Associate, you will be responsible for managing and updating client agreements, processing various types of tickets, and handling a range of administrative tasks to ensure smooth operations. Your role will involve maintaining accurate records, managing non-disclosure and master client agreements, and ensuring compliance with security standards while invoicing agreements monthly. Additionally, you will be responsible for processing orders, managing invoicing, and providing support to other departments as needed.
What you bring to the position:
You successfully fulfill the following essential duties and responsibilities:
You will utilize your ADMINISTRATIVE SKILLS to efficiently:
You will use your COMMUNICATION SKILLS to:
You will use your COLLABORATIVE SKILLS to:
As a successful employee, you will demonstrate the following professional skills as you carry out your position:
Requirements
You will meet the following educational, licensing, certification and work experience requirements:
You will embrace the ISG Technology Core Values:
Humor & Fun
Resilience
Lead by Example
Continuous Improvement
“Team First” Initiative
You are able to work in the following environmental and working conditions:
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