Job details

IT Analyst

A great experience starts with you!

Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center.

Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Job Title:

IT Analyst

Pay Details:

The starting hourly rate range for this position is $39.83 to $48.68 per hour. The actual hourly rate offered will take internal value, peer equity, job-related factors, and other organizational considerations into account.

ocV!BE, a premier mixed-use community and live entertainment district, is coming to Anaheim in 2026! This $4 billion, 100-acre, mixed-use community will surround its anchor, Honda Center, with new live entertainment venues, dining and retail offerings, and public amenities. From intimate clubs to a new 6K-capacity concert venue, ocV!BE will provide a full range of entertainment, activating the District daily for the enjoyment of its guests.

The IT Analyst position is within the ocV!BE IT Team, based at the ACC Corporate Center office with significant time spent at the Honda Center. The IT Analyst position is responsible for maintaining a dependable IT infrastructure throughout the environment, ensuring uptime of all desktop and mobile systems. This position requires knowledge and understanding of desktop and laptop computing, iOS devices, wireless network systems, e-mail, anti-virus/malware, cyber security, and phone systems. This position reports to the Manager, IT Desktop and Event Support.

Responsibilities

Desktop configuration/deployment/support
Phone systems set-up and assistance, including analog, cloud-based and IP-based
Network printer configuration/deployment
Mobile device support for Apple and Android devices
Application support: (Microsoft Office 365, Teams, Exchange, SharePoint, Dynamics CRM)
Network connectivity troubleshooting
Diagnose issues with point-of-sale hardware and software
Help with Audio/Visual systems and conference set-ups, configuration, and troubleshooting
Troubleshoot user issues with desktop hardware, software, and mobile devices
Some travel to other sites as required

Skills

Bachelor’s degree in Computer Science or equivalent experience in a related field, A+ certification preferred
2+ years of experience as an IT Desktop Analyst or similar role
Experience with Tanium or similar endpoint management tool is highly preferred
Knowledge of database, system security, and troubleshooting
Experience maintaining user accounts in Azure and on-prem AD
Working knowledge of Microsoft Active Directory
Experience with ServiceNow Help Desk or similar ticketing system
Excellent communication skills and able to work with a diverse user community
Outstanding time management and organizational skills
Analytical mindset and problem-solving aptitude
Understanding of business practices
Proactive and possess strong follow-through skills, as well as able to prioritize and complete projects on time
Possess a valid California driver's license and a good driving record
Able to work a flexible schedule, including nights, weekends, and some holidays as required
Requires prolonged standing and bending; able to lift and carry up to 50 pounds

Knowledge, Skills and Experience

Education - Bachelor's Degree

Certifications Required – NA

Experience Required - 3-5 Years

This position is onsite

Company:

ocV!BE Sports & Entertainment, LLC

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

By Honda

"Accord"ing to Honda, you might be in your Element if you do you Civic duty and get Fit. Honda Motor is Japan's #2 automaker (after Toyota) and the world's largest motorcycle producer. The company's car models include the Accord, CR-V, Civic, Elem...

52 jobs

FUNDING

Public

INDUSTRY

Transportation Equipment Manufacturing

TEAM SIZE

10000+

LOCATION

Hybrid, based in Torrance, CA

DATE POSTED

July 20, 2023