IT Application Administrator III

Schedule:
Monday - Friday (40 hrs/wk)
8:00 AM - 5:00 PM

Department: Laboratory Software Dev - 218

Primary Purpose:

Responsible for the management of specific assigned applications that are used across multiple corporate groups. Provide full assistance to users, troubleshoot all issues, and customize application to function as required for corporate use and support. Provides an analytical view of the presented problems and offers solutions that can then be implemented into the applications that fit the need.

About ARUP:

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions:

Provide tier 3 (expert) level support and guidance related to the corporate applications that are assigned.

Administer the design, development and deployment of various customizations to applications that administrator is assigned, using defined ARUP IT processes for definition, approval, setup, testing, documentation, communication, deployment and support.

Work and collaborate with various departments in the creation of functional requirements for advanced workflows and customizations to environments of responsibility.

Provide tier 1, 2, & tier 3 level support to users and site level administrators in areas of responsibility.

Design and develop custom applications and solutions as required for specific business needs.

Work in area of responsibility to review current workflows, designs, and processes and architect improvements as determined to assist in improved user satisfaction of products or improve workflows.

Provide backup to other Application Administrators to insure high level coverage of activity, upgrades and absences.

Provide front-line support material to groups that require it to accomplish job tasks.

Work closely with departments and IFL to provide advanced training and support material for those areas of responsibility as needed.

Responsible for daily and weekly system checks for those applications and services that are covered by area of responsibility.

Build and document best practices and contribute to the development of new and innovative solutions for their designated area(s) of expertise.

Proven ability to manage multiple priorities under constant deadlines and in potentially stressful environments/situations.

Other duties as assigned.

Physical and Other Requirements:

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Strong communication skills (written and verbal) including ability to communicate technical concepts to people of varying levels of technical competency.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.

Flexibility: Ability to work from home or from the office as needed.

Required

Preferred

Required

Preferred