IT Manager Business Analysis

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a IT Manager Business Analysis on our Digital Strategy and Services team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

As an IT Manager Business Analysis you will manage business analysts to ensure optimal performance and adherence to business and functional requirements governance and best practices. Work with IT leadership and business analysts to develop and apply business and functional requirements governance and best practices and deliver technology solutions to support business and mission objectives across the AMA. Working with IT leadership and business analysts, create and publish business and functional requirements governance and best practices. Engage project stakeholders, while ensuring business and functional requirements are clearly identified and documented.

RESPONSIBILITIES:
Business/Functional Governance Management

• 
  Define and manage business and functional requirements governance and best practices by partnering with IT leadership and IT business analysts.
• Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices.
• Resolve issues and mitigate risks associated with gathering of business and functional requirements.
• Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes.
• Lead Center of Excellence for the creation and publishing of consistency, standardized templates and artifacts for our business analyst practice.

Staff Management

• Manage business analyst personnel while optimizing allocation-based skills, experience and/or interest when possible.
• Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross train resources whenever possible.
• Evaluate project and staff performance and make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.

Internal Collaboration

• Collaborate with business and technology partners. Direct and drive successful business relationships with key internal partners and significant external partners.
• Own key client relationships with a focus on exemplary customer service and service delivery.

User Acceptance Testing

• Define and lead creation of user acceptance test cases for strategic projects as required.
• Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases.
• Facilitate user acceptance testing training with key business stakeholders as required.
• Analyze and validate user acceptance test plans do not replicate unit, system and/or regression testing.

• Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers and other project stakeholders as required.
  
  May include other responsibilities as assigned

REQUIREMENTS:

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION