IT Network Engineer

What You'll Do

• Perform regular network maintenance through scheduled maintenance windows.
• Manage incoming network incidents by responding or delegating through an on-call rotation.
• Respond to escalated tickets with a focus on a positive customer experience.
• Develop and support various automation scripts using Python.
• Develop and maintain strong documentation for team processes and network diagrams.
• Research and discover new hardware, topologies, and configurations to plan for the future.
• Support the management of cloud networks, ensuring proper security practices are in place.
• Monitor security advisories to better understand new potential threats to network security.
• Maintain a regular security update schedule for all network devices.
• Lead a team of volunteers by delegating basic network implementation tasks and monitoring completion.

Skills Needed to Succeed

• Excellent verbal, written, and interpersonal communication skills to maintain relationships and partnerships.
• Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely.
• Clearly explain complicated and detailed processes in a concise and simple way.
• Ability to self-motivate, take initiative, make independent decisions, and solve problems.
• Ability to collaborate in a team environment and work independently.
• High school diploma or GED.
• 1-3 years of related work experience.

Benefits We Offer

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
• Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
• Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
• Short-Term and Long-Term disability covered at 100% for full-time qualified staff members.
• Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
• Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!
• $160 annually in development dollars for team members to invest in their professional growth.
• Casual dress and work environment.
• Flexible work schedule.
• And much more!