IT Service Desk Intern - Corporate

Job Overview:

Primoris Services Corporation is currently searching for an IT Service Desk Intern to join our team in Commerce City, CO. The IT Service Desk Intern is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues. ****This a fully on site role.

Key Responsibilities/Accountabilities:

• Provide timely, knowledgeable assistance for technical inquiries, on premise and remotely
• Troubleshoot system failures, debugging, and repair as well as analyze technical grievances, providing suitable solutions and/or restore required functionality
• Staging, deployment, and reclamation of various technological equipment (workstations, routers, printers, etc.)
• Maintaining and repairing technological equipment and peripheral devices, including software and driver configuration
• Provide end user orientation and guidance for operation of new software and computer equipment
• Organize and schedule routine maintenance/upgrades, working with end user timelines
• Assists with IT special projects: upgrades, deployment, demobilization, server/network component management, and process improvements
• Respond to emergency situations afterhours on a rotational basis
• Various other duties as requested by management

Basic Qualifications:

• Thorough knowledge of computer systems and IT components
• Excellent interpersonal, verbal, and written communication skills
• Excellent diagnostic and problem-solving skills
• Good knowledge of internet security and data privacy principles
• Active Directory administration, including object and NTFS security management
• Skilled in the use of MS Windows (10) and Office 365 (Word, Excel, Outlook, PowerPoint)
• Strong understanding of networks and experience with LAN/WAN networks
• Willingness to work in conditions requiring physical exertion, including lifting up to 35lbs, kneeling/crouching, accessing hard to reach areas, and exposure to the elements
• Must be able to work under pressure, to multi-task, and meet deadlines
• Exceptional organizational and time-management skills

Preferred Qualifications:

• Pursing a Degree or BScs/BAs in Computer Science, engineering or relevant field preferred
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Hourly Rate Range: $15-20/hr

Company Overview:

Primoris Services Corporation (NYSE: PRIM), leading provider of specialty contracting services in the infrastructure space, with over $3.2 billion in annual revenue and 12,300 employees across the United States and Canada. Primoris provides a wide range of specialty construction services, fabrication, maintenance, and engineering services to a diversified base of blue-chip customers. For additional information, please visit www.primoriscorp.com.

Agency Statement:

We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.